Don't have much experience with XenApp Fundamentals, but it looks like it installs the Session Host end along with a Web Interface instance (not sure what version you're running, I'm assuming version 6)
On the Web Interface server, (either on the web site or the services site, not sure what Fundamentals uses), there should be a configuration item for Server Farms or similar. In this config item, you will provide the address of some XenApp servers - XML brokers. These servers basically provide the list of applications and entitlements to a user logging in via the web interface (either web site or services site). That's grossly simplified, but never mind. Are the servers specified here (as XML brokers for the web interface) online and responding (i.e. all Citrix services running)? Do they have any errors in the event logs? Are there any errors in the event logs on the Web Interface server itself? Cheers, JR On 24 June 2014 20:39, <[email protected]> wrote: > What is the XML broker configured for the farm on the web interface? Is it > online? Does the name for the farm in the web interface match the actual > farm name? > > Despatched via Blackberry. Mock if you will, but it gets my email without > a fuss. > ------------------------------ > *From: * J- P <[email protected]> > *Sender: * [email protected] > *Date: *Tue, 24 Jun 2014 15:19:02 -0400 > *To: *[email protected]<[email protected]> > *ReplyTo: * [email protected] > *Subject: *RE: [NTSysADM] Citrix Error- Unable to retrieve published app > data > > web- > > Just to be clear the error is being thrown on the cosnole when trying to > start the Citrix Fundamentals QuickStart > > > > ------------------------------ > Subject: Re: [NTSysADM] Citrix Error- Unable to retrieve published app data > To: [email protected] > From: [email protected] > Date: Tue, 24 Jun 2014 19:10:32 +0000 > > Are you accessing applications through PNAgent or Web Interface? > Despatched via Blackberry. Mock if you will, but it gets my email without > a fuss. > ------------------------------ > *From: * J- P <[email protected]> > *Sender: * [email protected] > *Date: *Tue, 24 Jun 2014 14:58:47 -0400 > *To: *[email protected]<[email protected]> > *ReplyTo: * [email protected] > *Subject: *RE: [NTSysADM] Citrix Error- Unable to retrieve published app > data > > And back to square one, i made the change required for the services to > start up again (which they did) > but when trying to check applications I still get the : > > "Unable to retrieve Published Application Data. Ensure that the master > server is online and that the Citrix MFCOM and Citrix IMA services are > running" > > > > Jean-Paul Natola > > > > ------------------------------ > Subject: Re: [NTSysADM] Citrix Error- Unable to retrieve published app data > To: [email protected] > From: [email protected] > Date: Tue, 24 Jun 2014 18:02:33 +0000 > > I remember that error, Google should help you narrow it down. I'm watching > England game at the minute, will update afterwards :-) > Despatched via Blackberry. Mock if you will, but it gets my email without > a fuss. > ------------------------------ > *From: * J- P <[email protected]> > *Sender: * [email protected] > *Date: *Tue, 24 Jun 2014 13:59:48 -0400 > *To: *[email protected]<[email protected]> > *ReplyTo: * [email protected] > *Subject: *RE: [NTSysADM] Citrix Error- Unable to retrieve published app > data > > The Citrix Independent Management Architecture service terminated with > service-specific error 2147483690 (0x8000002A). > > Failed to load plugin C:\Program > Files\Citrix\System32\Citrix\IMA\SubSystems\MfSrvSs.dll with error > IMA_RESULT_REGISTRY_ERROR > > Failed to load initial plugins with error IMA_RESULT_REGISTRY_ERROR > > Jean-Paul Natola > > > > ------------------------------ > Subject: Re: [NTSysADM] Citrix Error- Unable to retrieve published app data > To: [email protected] > From: [email protected] > Date: Tue, 24 Jun 2014 17:43:00 +0000 > > What's the error in the application log when it fails to start? > > Despatched via Blackberry. Mock if you will, but it gets my email without > a fuss. > ------------------------------ > *From: * J- P <[email protected]> > *Sender: * [email protected] > *Date: *Tue, 24 Jun 2014 13:33:17 -0400 > *To: *[email protected]<[email protected]> > *ReplyTo: * [email protected] > *Subject: *RE: [NTSysADM] Citrix Error- Unable to retrieve published app > data > > after running dsmaint, now the IMA/SMA service wont start all > > > Jean-Paul Natola > > > > ------------------------------ > Subject: Re: [NTSysADM] Citrix Error- Unable to retrieve published app data > To: [email protected] > From: [email protected] > Date: Tue, 24 Jun 2014 17:14:36 +0000 > > Have you tried dsmaint /recreatelhc? > > What version of Citrix? > > Despatched via Blackberry. Mock if you will, but it gets my email without > a fuss. > ------------------------------ > *From: * J- P <[email protected]> > *Sender: * [email protected] > *Date: *Tue, 24 Jun 2014 13:09:06 -0400 > *To: *[email protected]<[email protected]> > *ReplyTo: * [email protected] > *Subject: *[NTSysADM] Citrix Error- Unable to retrieve published app data > > Ok, first and foremost I know this product is ancient and probably not in > existence anymore, however, this is at the site and I have no control over > it. > > Little background, this user was recently having the Exchange connection > issue with a new phone, and per the guidance of this list I changed his > adminCount to 0 via ADSIEdit > and it worked perfectly; > > FastForward he is unable to logon to Citrix fundamentals with the error > "you must be granted logon ....... permissions" > > The user is not only a domain admin, but also a Citrix admin on the box > (its 2008TS) > and I manually added him specifically to the RD group > > Naturally I go to quickstart > management> Applications and there it is > > "Unable to retrieve Published Application Data. Ensure that the master > server is online and that the Citrix MFCOM and Citrix IMA services are > running" > > Per some articles I launch quickstart with logging enabled and find > > 6/23/2014 23:35:41:7 : TaskHelper.GetInternalUrl : Failed to talk to CAE > Service > 06/23/2014 23:35:41:7 : TaskHelper.GetInternalUrl : > Citrix.IMA.IMAException: Failure > > Here is where I suspect the problem lies > > 06/23/2014 23:35:50:710 : PublishableItem.FindAccounts : Account: > 'DOMAIN\Affected_User' - [S-1-5-21-NNNNNNNNN-NNNNNNNNN-NNNNNNNN-NNNN] > 06/23/2014 23:35:50:773 : PublishableItem.FindAccounts : Finding accounts > for application: 'Applications/e-mail'... > 06/23/2014 23:35:52:945 : ApplicationsManagementPage.RefreshComplete : An > error occured while retrieving application details > 06/23/2014 23:35:52:945 : ApplicationsManagementPage.RefreshComplete : > System.Runtime.InteropServices.COMException (0x80004005): Error HRESULT > E_FAIL has been returned from a call to a COM component. > > > Do I troubleshoot, or reinstall citrix? > > And yes, all the citrix services are running > > -- *James Rankin* --------------------- RCL - Senior Technical Consultant (ACA, CCA, MCTS) | The Virtualization Practice Analyst - Desktop Virtualization http://appsensebigot.blogspot.co.uk
