Title: RE: NAV-CE updates

This is a very interesting thread to me. Altho', I've not had the problem with not being able to get updated sigs from Symantec's FTP site, I would like to ask if you gentlemen implement any sort of signature testing procedure before letting your clients use the sigs?

Thank you,
Charlie Heavner
Systems Analyst
Desktop
Jefferson Pilot Financial


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, September 11, 2001 12:22 PM
To: NT System Admin Issues
Subject: Re: NAV-CE updates



I will help you with your problems but right now I am occupied with the
events.   I will send you my phone number in a private email and we can go
over your configuration.  Nav CE does not use Live Update.  The system
downloads the virus pattern updates from the Symantec ftp site, but the
software is only updated by cd.


                                                                                             
                    Richard McClary                                                          
                    <rmcclary@napcc.        To:     "NT System Admin Issues"                 
                    aspca.org>              <[EMAIL PROTECTED]>          
                                            cc:                                              
                    09/11/2001 06:35        Subject:     NAV-CE updates                      
                    AM                                                                       
                    Please respond                                                           
                    to "NT System                                                            
                    Admin Issues"                                                            
                                                                                             
                                                                                             


I have a continuous fight with NAV-CE 7.5 trying to get definition
updates.  My main LiveUpdate Administrator faithfully downloads updates
each and every night (according to the logs).  Now, I have two
"servers".  From each one, I can go to the "support" area (in the console)
and download definitions.  I can even "run" the update.  However, each
server (as well as all the clients) still show the old definition on the
console (as well as on the NAV client app when opened).

I went through this back in AUG, so definitions went from early AUG to
22-AUG.  That's where they are now.  From the server consoles, I jump
through all the hoops to which I am pointed to force updates to both
servers and all clients.  The consoles claim to have updated them, but I
still see 22-AUG.  Furthermore, in the NAV logs and in the W2K Event Logs,
I NEVER see update errors!

One thing more - if from one of the consoles I try to run LiveUpdate
(looking to the LUAdministrator machine) from the NAV app, it goes through
the sequence "Looking for update", etc, then when it gets to "Installing
the update", it hangs.  The hour glass stays there, and the animation
continues indefinitely.  (In the Task Manager, I do not see it running as
an app, and I can't identify it as a process.  CPU and RAM usage are
low.)  Again, no change in definition versions.

Yes, I've looked through the books and the Symantec KB.  AAARRRGGGHHH!

--
Richard D. McClary                    | Systems Administrator
ASPCA Animal Poison Control Center    | [EMAIL PROTECTED]
1717 S. Philo Rd, Suite 36, Urbana, IL| (217) 337-5030 ext. 261


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