I could see sharepoint being a nice tool for the IT ops/helpdesk folks to store information, procedures etc etc. As a helpdesk ticketing system not so much..
Z Edward Ziots CISSP, Security +, Network + Security Engineer Lifespan Organization ezi...@lifespan.org -----Original Message----- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Tuesday, May 22, 2012 6:01 PM To: NT System Admin Issues Subject: Re: Sharepoint for Help Desk Use On Tue, May 22, 2012 at 5:41 PM, justino garcia <jgarciaitl...@gmail.com> wrote: > Are IT OPS / Help Desk shops using Sharepoint, for things like > knowledge base, soultion base, or even ticket system? No. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
