Windows Updates are coming from a WSUS server. All critical patches have been applied excluding this past Tuesday's.
-------------- Original message -------------- From: "Terry Dickson" <[EMAIL PROTECTED]> > Good question, but also how do you have Windows Updates set, do you have > automatic updates turned on? > > -----Original Message----- > From: Miller Bonnie L. [mailto:[EMAIL PROTECTED] > Sent: Thursday, April 10, 2008 9:00 AM > To: NT System Admin Issues > Subject: RE: Trend 8.0 server hang > > Steve-when you say patched, do you mean the OSC server has been patched > with Trend's patch 2 or 3 (3 just came out yesterday), or are you > talking about Windows patches? There are some serious problems prior to > patch1. > > > > If it is all patched up from Trend, make sure you have automatically > restart unchecked (control panel, system, advanced, startup and recovery > settings). That way if it is BSOD'ing, you can see the screen in the > morning. > > > > One other thing I've seen with Trend (both 7.x and 8.x) is kernel memory > issues (again, mostly prior to the latest patches, but I haven't tried > patch3 yet). During the time your server is "hung", can you RDP to the > console session? If it kicks you back to the server name screen, or > gives you a strange error about session 0, I'd put money on a kernel > memory issue. We've found we pretty much can't use the /3GB switch in > the boot.ini when we see this happening, but it also can take some > registry tuning. Another way to troubleshoot on this is to try and > RDP-if it fails, connect remotely with computer management to the > server. Stop the Officescan realtime scanner service, and RDP will > generally start working. Still takes a reboot to clear the problem, but > that would also indicate the kernel mem issue. If you leave the system > long enough, it will eventually BSOD. > > > > -Bonnie > > > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] > Sent: Thursday, April 10, 2008 6:46 AM > To: NT System Admin Issues > Subject: Trend 8.0 server hang > > > > Fresh install of Office Scan 8.0 patched on a fresh W2K3 standard server > SP1. Serve reboots or hangs usually around 1-3 AM intermittantly. No > memory dumps, no event log info other than the reboot was unexpected. > This morning, server appeared to be up and running but could not get any > programs or desktop icons to respond. Hard reboot was needed. Event > viewer states unexpected reboot at 1:03 AM but server appeared to be up > and running. Any one else encountered anything like this? I will call > Trend (again) but my phone system coughed up a large hair ball overnight > so I thought I'd throw this out to the list. Thanks. > > Steve > > > > > > > > > ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ > ~ ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
