Yes I did... Once when the problem first started, once when giving the user a brand new ntuser.dat file, once after an "install - repair", and again after the post-purge attempt failed.
Last night, I saw your suggestion about removing Word start-up files. I'll try that one on TUE. Thanks... -------------------------------------- Richard McClary, Systems Administrator ASPCA Knowledge Management 1717 S Philo Rd, Ste 36, Urbana, IL 61802 217-337-9761 http://www.aspca.org "Rod Trent" <[EMAIL PROTECTED]> wrote on 05/23/2008 07:22:06 PM: > Did you run Office repair? > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] > Sent: Friday, May 23, 2008 8:13 PM > To: NT System Admin Issues > Subject: Re: Word Crashes > > HIJACK!!!!!!!! > > I reported something similar a couple of weeks ago. I left town before it > was resolved, and I left the list as well as I'd not be able to check the > hundreds of messages here daily... > > As suggested, deleting normal.dot does not work. Making sure there are no > problems printing to "the default" printer helped nothing. Doing a > complete purge of all things MS Office (including a seek-and-destroy run > through the registry did nothing. > > It affects only the principle user of this workstation (XP Pro SP2; Dell > PWS 390; Office 2003) on that machine. Others have no issues. To > aggravate things, she does not have any problems on a neighboring (but > much inferior) PC... > -------------------------------------- > Richard McClary, Systems Administrator > ASPCA Knowledge Management > 1717 S Philo Rd, Ste 36, Urbana, IL 61802 > 217-337-9761 > http://www.aspca.org > > > "Edwards, David" <[EMAIL PROTECTED]> wrote on 05/23/2008 04:46:07 > PM: > > > I have an issue where when executing MSWord 2003 I get the error > > MSWord has encountered a problem and needs to close. I then have the > > option to Send error Report or Don't send. Then I get a Recovering > > Word Documents progress bar and then again I get an error that word > > must be closed. I have logged off and logged in as the local > > administrator and can open word with no problem so it appears to be > > a Profile issue. Has anyone seen this before and if so, how did you > > fix the problem. I would really rather not delete my profile and > > create a new one if at all possible. > > > > TIA, > > > > Dave > > > > > > > > > > ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ > ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ > > > > ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ > ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
