I just did that, with no improvement. I also once again had "it" do the "Repair" from the Word Help menu. It went through the motions, did a re-install when attempting to open Word, and showed no changes...
I was a bit cautious and only whacked "Word" keys. Perhaps if I whacked all things Office? Thanks! -------------------------------------- Richard McClary, Systems Administrator ASPCA Knowledge Management 1717 S Philo Rd, Ste 36, Urbana, IL 61802 217-337-9761 http://www.aspca.org "Ben Scott" <[EMAIL PROTECTED]> wrote on 05/27/2008 07:59:21 AM: > On Fri, May 23, 2008 at 8:12 PM, <[EMAIL PROTECTED]> wrote: > > Doing a complete purge of all things MS Office (including a seek-and-destroy > > run through the registry did nothing. > > Did that include deleting the entire > HKEY_CURRENT_USER\Software\Microsoft\Office branch? > > What about deleting the various "Word" and "Office" folders under > "Application Data" and "Local Settings"? > > (ObWarning: Make backups of anything you delete.) > > > To aggravate things, she does not have any problems on a neighboring (but > > much inferior) PC... > > Are you using roaming profiles? If not, then the problem is > specific to that user's profile on that particular machine. > > If so, worst case, you should be able to clear the trouble by > re-initializing their user profile. Be sure to first preserve any > important data files (like the contents of their "Desktop" and "My > Documents" folders). What I usually do is move the profile folder to > a different location (like "C:\broken USERNAME user profile") so I can > grab things from it later if needed. > > -- Ben > > ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ > ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
