Is that the main reason people are dumping Trend?  The support is
rubbish?

(Our Kaspersky renewal's coming up in January... )

-----Original Message-----
From: James Kerr [mailto:[EMAIL PROTECTED] 
Sent: 20 November 2008 14:44
To: NT System Admin Issues
Subject: Re: VIPRE - I like it

I may pickup Vipre and Ninja when our Trend contract ends. Thats the
plan 
anyway, Trend has got to go, their support is useless. I have two major 
problems with it and they are not able to help, other then have me send
in 
files and respond to emails endlessly and then resend them all again.


----- Original Message ----- 
From: "Kurt Buff" <[EMAIL PROTECTED]>
To: "NT System Admin Issues" <ntsysadmin@lyris.sunbelt-software.com>
Sent: Thursday, November 20, 2008 1:01 AM
Subject: VIPRE - I like it


> Stu, Alex, et al,
>
> We've cobbled together a brute force script that is ripping out McAfee
> for us, and it's working fairly well.
>
> I just wanted to say, publicly, that I'm so far, after rolling out
> VIPRE to approximately 90 workstations out of our nearly 400, very
> pleased with how it's working. It's caught 9 moderate to serious
> infestations of which McAfee was completely unaware (a keylogger and
> several trojans, among others), and allowed us to clean them. We're
> planning now for using this tool for quarantining IM clients, among
> other things - it's no substitute for removing administrator
> privileges, but until we achieve that it looks to be a good stopgap.
>
> Also, the control console is almost completely transparent in function
> and does its job well. I've got a junior admin who's worked through it
> easily, and is showing other junior admins how it works, and the whole
> team is stoked about the product.
>
> In all, an excellent product.
>
> Please convey my thanks to the VIPRE team.
>
> Well done.
>
> Kurt
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~ 


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~ 
 
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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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