I have just switched from Trend Officescan and Scanmail to Sunbelt Vipre and Ninja. My experience so far has not been the best. I have had to make more support calls to Sunbelt in the last 2 weeks than I made to Trend in the last 3 years. That being said once we got the kinks worked out I really like the product so far. I just installed Ninja yesterday so I will have to wait a bit to get a real feel for it.
On Thu, Nov 20, 2008 at 11:06 AM, Steve Ens <[EMAIL PROTECTED]> wrote: > I have noticed in the five years I've use Trend's CSM for SMB (now called > Worry Free or something stupid) I have only needed to use Trend's support > once. The product is great. I have implemented Vipre a few places though > and that seems to really rock. However I have needed to use the support a > few times but it is excellent. > Steve > > > On Thu, Nov 20, 2008 at 10:59 AM, Steve Burkett <[EMAIL PROTECTED] > > wrote: > >> Is that the main reason people are dumping Trend? The support is >> rubbish? >> >> >> (Our Kaspersky renewal's coming up in January... ) >> >> -----Original Message----- >> From: James Kerr [mailto:[EMAIL PROTECTED] >> Sent: 20 November 2008 14:44 >> To: NT System Admin Issues >> Subject: Re: VIPRE - I like it >> >> I may pickup Vipre and Ninja when our Trend contract ends. Thats the >> plan >> anyway, Trend has got to go, their support is useless. I have two major >> problems with it and they are not able to help, other then have me send >> in >> files and respond to emails endlessly and then resend them all again. >> >> >> ----- Original Message ----- >> From: "Kurt Buff" <[EMAIL PROTECTED]> >> To: "NT System Admin Issues" <ntsysadmin@lyris.sunbelt-software.com> >> Sent: Thursday, November 20, 2008 1:01 AM >> Subject: VIPRE - I like it >> >> >> > Stu, Alex, et al, >> > >> > We've cobbled together a brute force script that is ripping out McAfee >> > for us, and it's working fairly well. >> > >> > I just wanted to say, publicly, that I'm so far, after rolling out >> > VIPRE to approximately 90 workstations out of our nearly 400, very >> > pleased with how it's working. It's caught 9 moderate to serious >> > infestations of which McAfee was completely unaware (a keylogger and >> > several trojans, among others), and allowed us to clean them. We're >> > planning now for using this tool for quarantining IM clients, among >> > other things - it's no substitute for removing administrator >> > privileges, but until we achieve that it looks to be a good stopgap. >> > >> > Also, the control console is almost completely transparent in function >> > and does its job well. I've got a junior admin who's worked through it >> > easily, and is showing other junior admins how it works, and the whole >> > team is stoked about the product. >> > >> > In all, an excellent product. >> > >> > Please convey my thanks to the VIPRE team. >> > >> > Well done. >> > >> > Kurt >> > >> > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >> > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >> >> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >> >> === >> STEMCOR CONFIDENTIALITY AND DISCLAIMER NOTICE >> This e-mail is intended only for the addressees named in it. The contents >> should not be disclosed to any other person nor copies taken. Any views or >> opinions presented are solely those of the sender and do not necessarily >> represent those of Stemcor unless otherwise specifically stated. Stemcor >> does not accept legal responsibility for the contents of this message nor >> responsibility for any change made to it after it was sent by the original >> sender. You are advised to carry out a virus check before opening any >> attachment as Stemcor does not accept liability for any damage sustained as >> a result of any software viruses. You should be aware that Stemcor reserves >> the right to read incoming and outgoing emails. >> === >> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >> > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
