TeamViewer is my personal choice, we trialled it for supporting home users and is very good performance wise, considering most home users here in Ireland would only have 1Mb DSL. The only reason we stopped is because they IT Manager won't yet sign off the PO to purchase it for commercial use.
The handiest feature was the fact that nothing had to be installed by the user, and if you got disconnected as long as the client was still running you could just connect back in again. when your done, you just tell the user to close the app and that's it, gone, no way to connect back in again until the next time they have a problem and run it from the website. The File Transfer is also a handy feature now and again. It can also create a VPN if it's installed as a service, but have no need to try it. I use it almost daily to connect to my PC at home, which I think/hope falls under the personal use category. We used to use CrossLoop, but found it very temperamental, it would disconnect at the thought of anything and you had to get the user to reconnect before you could connect back in again. Regards Tony Patton Desktop Operations Cavan Ext 8078 Direct Dial 049 435 2878 email: tony.pat...@quinn-insurance.com "Roger Wright" <rwri...@evatone.com> 21/01/2009 22:51 Please respond to "NT System Admin Issues" <ntsysadmin@lyris.sunbelt-software.com> To "NT System Admin Issues" <ntsysadmin@lyris.sunbelt-software.com> cc Subject RE: One time FREE screen sharing software? TeamViewer is the best choice for non-commercial on-demand connections, and the QuickSupport client is customizable and installs nothing on the client machine. Ammyy Admin is a free alternative that works much the same way: no client installation required and it?s very tiny. It?s not a slick as TV but is completely free. http://ammyy.com/en/admin_features.html Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 _____ From: Glen Johnson [mailto:gjohn...@vhcc.edu] Sent: Wednesday, January 21, 2009 4:42 PM To: NT System Admin Issues Subject: RE: One time FREE screen sharing software? www,TeamViewer.com Looks interesting. I?m getting ready to try it. From: Matt Plahtinsky [mailto:mplahtin...@gmail.com] Sent: Wednesday, January 21, 2009 4:23 PM To: NT System Admin Issues Subject: One time FREE screen sharing software? Anyone know of a piece of software like VNC or LogMeIn that allows screen sharing to a computer, but is setup more as a one time use. Example I get a call from someone for tech support. I direct them a website (that I host) that ask them to install a plugin that allows me to remote control their pc. When I'm done with the support call the app uninstalls. I know there is some pay services like this but was hoping that I could find a free one. Anyone know of one? Thanks Matt ==================================================================== http://www.quinn-insurance.com This e-mail is intended only for the addressee named above. The contents should not be copied nor disclosed to any other person. Any views or opinions expressed are solely those of the sender and do not necessarily represent those of QUINN-Insurance, unless otherwise specifically stated . As internet communications are not secure, QUINN-Insurance is not responsible for the contents of this message nor responsible for any change made to this message after it was sent by the original sender. Although virus scanning is used on all inbound and outbound e-mail, we advise you to carry out your own virus check before opening any attachment. We cannot accept liability for any damage sustained as a result of any software viruses. ==================================================================== QUINN-Life Direct Limited is regulated by the Financial Regulator. QUINN-Insurance Limited is regulated by the Financial Regulator and regulated by the Financial Services Authority for the conduct of UK business. ==================================================================== QUINN-Life Direct Limited is registered in Ireland, registration number 292374 and is a private company limited by shares. QUINN-Insurance Limited is registered in Ireland, registration number 240768 and is a private company limited by shares. Both companies have their head office at Dublin Road, Cavan, Co. Cavan. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
