+ 1 APC is nice, but isn't the bees knees. At my last job we ran some products from Server Tech (www.servertech.com) and I was really impressed. They seem to be the little guy in a big room and their service and expertise made the transaction real pleasant. In our case I miscounted and needed an additional L style cable that no one had locally, when I called to cry to our sales guy I got one shipped next day at no cost (on my mistake which I stated up front).
Their customer philosophy is the exact opposite of APC. $0.02 -troy -----Original Message----- From: Ken Schaefer [mailto:k...@adopenstatic.com] Sent: Tuesday, February 10, 2009 3:31 AM To: NT System Admin Issues Subject: RE: UPS recommendations For first line UPSes, just about every enterprise I've been at seems to use APC. Probably because of the centralised monitoring tools (though I think they are pretty craptastic, but at least they exist) Cheers Ken -----Original Message----- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Tuesday, 10 February 2009 3:57 PM To: NT System Admin Issues Subject: UPS recommendations Hi all, We had a power outage today. I looked over at the server rack just in time to see one of the UPSes light up like a Christmas tree, shriek like an injured parakeet, and then kill itself. (Admitted it was old, but a graceful failure this was not.) The servers with redundant supplies failed over to the other UPS, which promptly went into over-current alarm and dropped the load. Either said UPS's management software has been grossly misreporting its load, or two UPSes at 40% load doesn't include enough margin during transfer. Any which way you slice it, it's time to buy some new UPSes. I'm going to ask for two entirely new 1400 or 2200 VA units (existing were 1000 VA), although budget may be an issue. What do people like for UPSes, *and why*? I don't see much variation across manufactures in a given price band. At a given dollar amount, it seems I get roughly the same capacity, features, etc. I'm thinking differences in management software and quality of support don't show up in a spec sheet. Comments on that front are especially welcomed. In particular, I'm interested in how to manage a multiple-server, multiple-UPS scenario. Our two biggest servers have redundant supplies. I'd like to plug each supply into a different UPS. So each UPS will be powering multiple servers, and each server will be drawing power from multiple UPSes. I imagine that makes the management software configuration a bit trickier, specially since a lot of management packages used to assume one-UPS-per-server. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
