Oh its amazing how many people dont hit F1 and use a program's built in help. There are times I don't know the answer and that's all I do after walking to their desk :) Usually gets a funny look on their face. Phillip Partipilo Parametric Solutions Inc. Jupiter, Florida (561) 747-6107
_____ From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, April 21, 2009 1:10 PM To: NT System Admin Issues Subject: RE: Disappearing program I just have to walk across the hall when my Boss has one of those moments and tell him either move over or hit F1... John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I,CompTIA A+, N+ From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Tuesday, April 21, 2009 1:05 PM To: NT System Admin Issues Subject: RE: Disappearing program +1 on the Boss comment. My boss is almost as "geeky" as I am. fortunately for me, he needs all his memory space for carpet manufacturing stuff, or I might not have a job. J John-AldrichTile-Tools From: Jon Harris [mailto:jk.har...@gmail.com] Sent: Tuesday, April 21, 2009 1:02 PM To: NT System Admin Issues Subject: Re: Disappearing program He does not have to build any better ones we have more than enough now. I find the the other name for an Idiot is boss. Of course I got lucky and mine actually has brains and uses his too bad the rest of his group has yet to find theirs. jon On Tue, Apr 21, 2009 at 12:37 PM, David Lum <david....@nwea.org> wrote: +1 on this type of user. I had one call a few years ago that along these lines: ID10T: "My machine isn't booting right, there's some message on the screen " Me: "What does it say? " ID10T: "I don't know" Me: "Does it say 'error accessing device' or just a bunch or garbled letters or something?" ID10T: "I don't know what it says, I just need you to come look" After another minute I still could not get this user to read what was on the screen, even character by character and ended up walking to her desk. On the screen: "Invalid system disk" because there was a floppy in the floppy drive and BIOS was set to try boot from that first.ejecting the floppy of course fixed everything. FORGET trying to explain anything complex like "there are some underlined words, click on that." Build something idiot proof and God will build a better idiot. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 -----Original Message----- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Tuesday, April 21, 2009 8:57 AM To: NT System Admin Issues Subject: Re: Disappearing program On Tue, Apr 21, 2009 at 8:55 AM, John Cook <john.c...@pfsf.org> wrote: > If I have a user on the phone I can walk the biggest ID10T I have sending me a > Remote Assistance in under 60 seconds ... *snort* I'll call you the next time the company founder's widow calls me up from her place in Florida. We spent 10 minutes trying to walk her through the process before we gave up. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.287 / Virus Database: 270.12.1/2071 - Release Date: 04/21/09 08:30:00 _____ CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. 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