I'm having a devil of the time with getting BES up and running. Where I'm stuck is at the wireless activation point. I have one user who has volunteered their device and I cannot get them activated. I have wiped the device, setup the user, created an activation password. When we attempt the enterprise activation it stalls out at the activating screen. I have also asked the user to call AT&T to ensure that his phone is provisioned for BES. I have verified that BES has access to the mailbox with the IEMtest utility. The email with etp.dat is received by the user but never leaves the mailbox. I disabled Vipre on his computer and the AV at the mail server to ensure that the file hasn't been touched or mangled and BES processes it.
I appreciate any additional insight list members could provide. Nine times out of ten I start an email, think of something I haven't tried which resolves my problem, but that isn't happening in this case. Thanks, Jonathan ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
