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From: Tom Miller [mailto:tmil...@hnncsb.org] Sent: Monday, January 04, 2010 9:09 AM To: NT System Admin Issues Subject: Microsoft Support: Number?? So I opened a case with Porcusoft last week. Never got a call even though *I thought* I had it scheduled support. Turns out the assigned tech's hours are Wednesday - Sat. I tried to call the main number on his signature, I get disconnected unless I try his extension (which the friendly automated voice tells me is "invalid". Anyone have a 1-800 number for MS support? The number I have is apparently a direct line to this tech's support area. Tom Miller Engineer, Information Technology Hampton-Newport News Community Services Board 757-788-0528 Confidentiality Notice: This e-mail message, including attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. This message contains confidential information and is intended only for the intended recipient(s). If you are not the named recipient you should not read, distribute or copy this e-mail. Please notify the sender immediately via e-mail if you have received this e-mail by mistake; then, delete this e-mail from your system. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~