Good question. I thought of that, but I can't really get into that section for some reason. It just hangs when I try to access the user control panel. L I was really just trying to see who the current users were and see if I could, somehow, enable the admin account, even if I had to access it in safe mode, but I think Win7 has that account disabled entirely. L
John-AldrichTile-Tools From: richardmccl...@aspca.org [mailto:richardmccl...@aspca.org] Sent: Wednesday, February 03, 2010 9:22 AM To: NT System Admin Issues Subject: Re: Windows 7 problem (Home user) Can a new, different user be set up who is an administrator? -- richard "John Aldrich" <jaldr...@blueridgecarpet.com> wrote on 02/03/2010 07:48:24 AM: > I am working on a computer for one of my users. It's a brand new HP > running Windows 7 Home Premium and I'm having a devil of a time with > it. The user complains that it suddenly started taking forever to do > anything and that it can't get to the internet any more. I found he' > d installed a second antivirus on top of the Norton that it came > with (BitDefender, I think it was) which I finally removed after > going into safe mode and running the uninstaller that I downloaded > and put on a CD. That's another thing - it doesn't recognize my USB > Memory stick that I tried to attach to it; at least not in normal > mode. It'll show up in Safe Mode, but not normal mode. Also can't > get into the Firewall settings, not even to allow a program to > bypass the firewall. > > I've run the latest version of Vipre Rescue and installed Malware > Bytes, but I can't update MB because I can't get to the internet. L > I've already tried running "netsh winsock reset" and that really > didn't help anything either. > > Any suggestions? This is really only my second Windows 7 machine > that I've laid hands on. The first one was a Windows 7 Professional > that I installed on a spare box using the Release Candidate that > Microsoft let anyone download and install. > > Thanks! > > > [image removed] [image removed] > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
<<image001.jpg>>
<<image002.jpg>>
