"Nuke it from orbit. It's the only way to be sure."
-sc From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Thursday, February 04, 2010 8:31 AM To: NT System Admin Issues Subject: RE: Windows 7 problem (Home user) Can't *get* to the firewall... it won't open. :-( I can barely get the computer to log into the user's profile. Much more than that is a fight.... And it's got 6 Gb of RAM on a 64-bit O/S! From: Eisenberg, Wayne [mailto:wayne.eisenb...@pbvllc.com] Sent: Wednesday, February 03, 2010 10:46 PM To: NT System Admin Issues Subject: RE: Windows 7 problem (Home user) We found we had strange problems with getting IP addresses that we ultimately solved by creating firewall rules that explicitly exclude DHCP traffic (UDP ports 67 and 68 for IPv4) from IPSec encryption requirements.(Something that *ought* to be done by default but doesn't always work at this point - maybe SP1?) We used a GPO, but obviously for home users, just change the firewall settings directly. Good luck, Wayne From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Wednesday, February 03, 2010 8:48 AM To: NT System Admin Issues Subject: Windows 7 problem (Home user) I am working on a computer for one of my users. It's a brand new HP running Windows 7 Home Premium and I'm having a devil of a time with it. The user complains that it suddenly started taking forever to do anything and that it can't get to the internet any more. I found he'd installed a second antivirus on top of the Norton that it came with (BitDefender, I think it was) which I finally removed after going into safe mode and running the uninstaller that I downloaded and put on a CD. That's another thing - it doesn't recognize my USB Memory stick that I tried to attach to it; at least not in normal mode. It'll show up in Safe Mode, but not normal mode. Also can't get into the Firewall settings, not even to allow a program to bypass the firewall. I've run the latest version of Vipre Rescue and installed Malware Bytes, but I can't update MB because I can't get to the internet. :-( I've already tried running "netsh winsock reset" and that really didn't help anything either. Any suggestions? This is really only my second Windows 7 machine that I've laid hands on. The first one was a Windows 7 Professional that I installed on a spare box using the Release Candidate that Microsoft let anyone download and install. Thanks! ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
<<image001.jpg>>
<<image002.jpg>>
