I was recently at a peer conference where an IT director from a financial
institution had a pretty good policy for dealing with non-work social
networking.  They recognized that users want to use the internet for
personal reasons.  That those personal reasons were often acceptible in
moderation.

For example, they didn't want to prohibit users from checking on their uncle
in the hospital via a relative's reports on facebook, or prevent them from
checking on their last minute Christmas order on Amazon.  They did not,
however want users spending the day shopping or chatting with their
friends.

The problem was that users PCs were very private.  In the old days if you
made personal calls, your cube neighbors could tell how much time you were
spending on personal calls.  With PCs, it is much more difficult to spot who
is shirking.

The solution:

Public PCs throughout the building which are in a sort of DMZ.  The PCs are
re-imaged each day and a much more permissable web access is allowed.     No
non-work sites at the users desks.  Many (not all...)  non-work sites are
available at the public PCs.

I thought it was a very good solution to the balance of wanting to allow
reasonable personal access to the internet without empowering the true
slackers to slack unchecked.

Everyone knows that it is okay to check your facebook on your break, but you
cannot be circumspect about how much time you spend doing it.

-Bill




On Tue, May 4, 2010 at 9:38 AM, John Aldrich
<jaldr...@blueridgecarpet.com>wrote:

>  What restrictions, if any, do your organizations place on things like IM
> or social networking sites? I sent out a warning to the office personnel
> this morning regarding the new “IM Virus” and got an email back from the CEO
> basically stating “shouldn’t that be a violation of company policy anyway?”
> and I had to tell him, I knew of no policies regarding that; and that in
> fact, my former supervisor was fully aware of at least one person (who’s
> child is overseas in the military) who used IM on a semi-regular basis.
>
> For this reason, I’m working on coming up with a company policy. I’ve
> looked at the sample template from SANS as well as another one that someone
> sent me off-list. I’m planning on incorporating the best of everything I
> get, so if anyone has any suggested language regarding IM or social
> networking, please let me have it. J
>
>
>
> [image: John-Aldrich][image: Tile-Tools]
>
>
>
>
>
>
>
>

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