Have you checked for system restore points that pre-date the malware infection?
Also, any XP Pro OEM install disk from another Dell will work just fine to restore this machine, although catching up all the drivers will be a little hassle after that. Carl -----Original Message----- From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Friday, May 14, 2010 11:15 PM To: NT System Admin Issues Subject: Wierd logoff / restart issue Got a laptop running XP Pro. It's had some malware on it that has been particularlly difficult to find. The only way I found it was to reboot into safe mode, command-prompt only and run a scan on it. The malware was My Web Search and one other (sorry, I don't recall.) The laptop has one small issue left, but I'm not sure if it's caused by malware or is the after-effects of the malware. It doesn't want to shut down, ever. It sits there saying "logging off" until you push and hold the power button. I really don't want to have to rebuild this laptop, as I don't have a restore disk for it.... -- Thanks, John Aldrich Blueridge Industries IT Manager ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
