As far as I could tell the laptop was clean...however, I just had a vicious battle with that TDSS rootkit beast from hell the other day, so I was wondering if perhaps it could have been something as insidious as that had perhaps made its way onto there. She's taken the laptop back down south at the minute, but I might advise her to download the latest MBAM, as I know that catches the evil little swine.
On 26 May 2010 15:51, John Aldrich <jaldr...@blueridgecarpet.com> wrote: > Yeah… IE6 still works, once I uninstall it, but IE7 is a “no-go.” Has > your sister tried scanning with Vipre Rescue and/or Malware Bytes and/or > SpyBot S&D? Several of the links I checked suggested that Malware may have > gotten installed, so that it is corrupting the install. I plan on scanning > the user’s laptop when he goes to lunch today. > > > > [image: John-Aldrich][image: Tile-Tools] > > > > *From:* James Rankin [mailto:kz2...@googlemail.com] > *Sent:* Wednesday, May 26, 2010 10:45 AM > > *To:* NT System Admin Issues > *Subject:* Re: IE update strangeness > > > > Strange you should mention this, because I have just been emailing my > sister-in-law about a similar issue. Her IE would only open for a second and > then disappear. Tried loads of Google suggestions about resetting IE to > defaults, removing it and reinstalling - no joy. I reinstalled XP on the > laptop, and guess what - the issue came back after about a day. I am totally > at a loss to explain it and resorted to introducing her to Firefox. > Unfortunately Windows Live Messenger seems not to play well with IE in this > state, but it's one of the few unsolved mysteries I've had in my IT career. > > On 26 May 2010 15:37, John Aldrich <jaldr...@blueridgecarpet.com> wrote: > > I’ve got one user who’s got a Dell Latitude laptop and for some reason > whenever I try to install IE 7 on it (yeah, I know 8 is out, but I want to > be among the last to upgrade my machines! J) it refuses to install cleanly > and whenever we try to launch IE after upgrading, it will flash and put a > shortcut on the desktop, but refuses to open an IE window. All my research > suggests that something is causing a corrupt install, and I’ve run just > about every test I can, short of running a malware scan (I don’t want to tie > up the laptop that long while the user is trying to get some work done, I’ll > run a scan while the user is at lunch!) > > > > [image: John-Aldrich][image: Tile-Tools] > > > > > > > > > > > -- > "On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into > the machine wrong figures, will the right answers come out?' I am not able > rightly to apprehend the kind of confusion of ideas that could provoke such > a question." > > > > > > > > > > -- "On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into the machine wrong figures, will the right answers come out?' I am not able rightly to apprehend the kind of confusion of ideas that could provoke such a question." ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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