Thanks. I'll keep that in mind. I could only find one version for XP on
Microsoft's download site, but then again, I didn't look too closely to see
if it was "pre-SP3" or "post-SP3." There might be other versions that I just
didn't notice.

 

John-AldrichTile-Tools

 

From: tony patton [mailto:tony.pat...@quinn-insurance.com] 
Sent: Wednesday, May 26, 2010 11:03 AM
To: NT System Admin Issues
Subject: RE: IE update strangeness

 

We had an issue that sounds like this about a year ago, turned out there
were 2 versions of IE7, 1 pre-XPSP3 and 1 post-XPSP3. 

May not be the same, but it's the best I can remember. 

Regards

Tony Patton
Desktop Operations Cavan
Ext 8078
Direct Dial 049 435 2878
email: tony.pat...@quinn-insurance.com 



From:        "John Aldrich" <jaldr...@blueridgecarpet.com> 
To:        "NT System Admin Issues" <ntsysadmin@lyris.sunbelt-software.com> 
Date:        26/05/2010 15:52 
Subject:        RE: IE update strangeness 

  _____  




Yeah. IE6 still works, once I uninstall it, but IE7 is a "no-go." Has your
sister tried scanning with Vipre Rescue and/or Malware Bytes and/or SpyBot
S&D? Several of the links I checked suggested that Malware may have gotten
installed, so that it is corrupting the install. I plan on scanning the
user's laptop when he goes to lunch today. 
  
John-AldrichTile-Tools
  
From: James Rankin [ <mailto:kz2...@googlemail.com>
mailto:kz2...@googlemail.com] 
Sent: Wednesday, May 26, 2010 10:45 AM
To: NT System Admin Issues
Subject: Re: IE update strangeness 
  
Strange you should mention this, because I have just been emailing my
sister-in-law about a similar issue. Her IE would only open for a second and
then disappear. Tried loads of Google suggestions about resetting IE to
defaults, removing it and reinstalling - no joy. I reinstalled XP on the
laptop, and guess what - the issue came back after about a day. I am totally
at a loss to explain it and resorted to introducing her to Firefox.
Unfortunately Windows Live Messenger seems not to play well with IE in this
state, but it's one of the few unsolved mysteries I've had in my IT career. 
On 26 May 2010 15:37, John Aldrich <jaldr...@blueridgecarpet.com> wrote: 
I've got one user who's got a Dell Latitude laptop and for some reason
whenever I try to install IE 7 on it (yeah, I know 8 is out, but I want to
be among the last to upgrade my machines! J) it refuses to install cleanly
and whenever we try to launch IE after upgrading, it will flash and put a
shortcut on the desktop, but refuses to open an IE window. All my research
suggests that something is causing a corrupt install, and I've run just
about every test I can, short of running a malware scan (I don't want to tie
up the laptop that long while the user is trying to get some work done, I'll
run a scan while the user is at lunch!) 
  
John-AldrichTile-Tools
  

  
  



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