IT wont' run properly. You can install it, but when you try to view a check, it says "invalid username/password." L
John-AldrichTile-Tools From: Joe Tinney [mailto:jtin...@lastar.com] Sent: Thursday, June 17, 2010 5:15 PM To: NT System Admin Issues Subject: RE: RANT: STUPID Help Desk! (OT) Say it ain't so! I just had to install this AND one of the people who use it just got a Windows 7 machine. I'll have to get that software from my user and see what's going on. From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Thursday, June 17, 2010 2:22 PM To: NT System Admin Issues Subject: RE: RANT: STUPID Help Desk! (OT) PNC Bank and their Image Viewer software to view our check images. John-AldrichTile-Tools From: Jon Harris [mailto:jk.har...@gmail.com] Sent: Thursday, June 17, 2010 1:44 PM To: NT System Admin Issues Subject: Re: RANT: STUPID Help Desk! (OT) What product is that just so I know. Jon On Thu, Jun 17, 2010 at 11:44 AM, Devin Meade <devin.me...@gmail.com> wrote: Same story here. We have a check scanning setup which must be on XP. No Vista or Win 7. On Thu, Jun 17, 2010 at 9:33 AM, John Aldrich <jaldr...@blueridgecarpet.com> wrote: I just got off the phone with the help desk at our bank. We have a new Vista computer and the software we use to view our check images no longer works because we're using Vista and Vista is not a supported O/S. Apparently it only works on XP, 2000 or 98. L Not to mention, they couldn't tell me how to get an updated version of the software! I've got a call into the sales rep to explain that they really need to get with it, because XP isn't being sold any more, and 98 and 2000 are not even *supported* by Microsoft any longer! Sheesh! This is the second issue I've had with a so-called "help desk" this week. I'm not feeling very charitable right now! John-AldrichTile-Tools ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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