If you have Win7 you can run the app in either XP Mode or select and older OS to run it (by setting this in the program properties). Don't remember if you can set this in Vista.
_____________________________ Cameron Cooper Network Administrator | CompTIA A+ Certified Aurico Reports, Inc Phone: 847-890-4021 | Fax: 847-255-1896 ccoo...@aurico.com | www.aurico.com From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Friday, July 02, 2010 9:25 AM To: NT System Admin Issues Subject: RE: RANT: STUPID Help Desk! (OT) Hehe... yeah... turns out that the program will NOT run in Vista. It ONLY runs in XP or older versions of Windows... From: andy [mailto:afo...@psu.edu] Sent: Friday, July 02, 2010 10:08 AM To: NT System Admin Issues Subject: RE: RANT: STUPID Help Desk! (OT) Did you use the sysinternal tools to check to see what it was looking for? I had one program that did not know what 1gig of RAM was, so we had to run the Windows XP with 960K of RAM. A couple of years ago, I had to install win 98 on a computer that died. The equipment was outdated and cost $100K+ to replace. And in a different department, I had to install Win95 last month for a similar piece of equipment. Try to remember how to load a cd driver in dos so you can install Win95. Andy0 At 08:24 AM 6/18/2010, you wrote: IT wont' run properly. You can install it, but when you try to view a check, it says "invalid username/password." L From: Joe Tinney [ mailto:jtin...@lastar.com <mailto:jtin...@lastar.com> ] Sent: Thursday, June 17, 2010 5:15 PM To: NT System Admin Issues Subject: RE: RANT: STUPID Help Desk! (OT) Say it ain't so! I just had to install this AND one of the people who use it just got a Windows 7 machine. I'll have to get that software from my user and see what's going on. From: John Aldrich [ mailto:jaldr...@blueridgecarpet.com <mailto:jaldr...@blueridgecarpet.com> ] Sent: Thursday, June 17, 2010 2:22 PM To: NT System Admin Issues Subject: RE: RANT: STUPID Help Desk! (OT) PNC Bank and their Image Viewer software to view our check images. From: Jon Harris [ mailto:jk.har...@gmail.com <mailto:jk.har...@gmail.com> ] Sent: Thursday, June 17, 2010 1:44 PM To: NT System Admin Issues Subject: Re: RANT: STUPID Help Desk! (OT) What product is that just so I know. Jon On Thu, Jun 17, 2010 at 11:44 AM, Devin Meade <devin.me...@gmail.com> wrote: Same story here. We have a check scanning setup which must be on XP. No Vista or Win 7. On Thu, Jun 17, 2010 at 9:33 AM, John Aldrich < jaldr...@blueridgecarpet.com <mailto:jaldr...@blueridgecarpet.com> > wrote: I just got off the phone with the help desk at our bank. We have a new Vista computer and the software we use to view our check images no longer works because we're using Vista and Vista is not a supported O/S. Apparently it only works on XP, 2000 or 98. L Not to mention, they couldn't tell me how to get an updated version of the software! I've got a call into the sales rep to explain that they really need to get with it, because XP isn't being sold any more, and 98 and 2000 are not even *supported* by Microsoft any longer! Sheesh! This is the second issue I've had with a so-called "help desk" this week. I'm not feeling very charitable right now! --------Andy-Ofalt---863-3449------405-Ag-Admin-Bldg------for more information go to http://ict.cas.psu.edu/Contacts.html <http://ict.cas.psu.edu/Contacts.html%A0> ---------- My little blurb to eat up bandwidth and make your mail box even larger +++++++++++++++++++++++++++++++++++++++++++++++++++ The real problem is that IP, a connectionless protocol, was never developed to be the universal protocol. ATM was developed to serve that purpose and failed. +++++++++++++++++++++++++++++++++++++++++++++++++++ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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