Well, I see what you're saying, but I've never actually MET most of our sales reps... :-) We're talking outside sales reps for whom I have no control over their computers, phones, etc. as that's not provided by the company. Mostly it's stuff like advising them that their email box is getting full because they use a "Smart Phone" and email is piling up on the POP3 server or they're having issues with getting their email set up and things like that. Or they haven't checked their voicemail in a month (supposed to check it several times per day, according to sales management.) Granted things like not checking voicemail/email regularly are up to management to enforce. I, however, have to deal with enforcing limits on email storage, and things like that. For things like that where I have no day-to-day contact with the outside sales rep in another state, I have to rely on email or calling their cell phone, etc.
From: Jonathan Link [mailto:jonathan.l...@gmail.com] Sent: Tuesday, September 21, 2010 10:31 AM To: NT System Admin Issues Subject: Re: Email retention Well, you're mixing some vastly different problems. Employee issues should be handled by management. If there's communication regarding policies, that should again be handled by management. I generate our IT policies, pass them onto management, discuss and refine said policies with it, and then I'm out of it. Communication of policies to employees should only be done by management, and in a sufficiently large organization, by the designated department heads. Email is also a poor way of documenting said communication. There should be a signed note from the employee where the employee acknowledges that he has read and understands the policy. If you're thinking of using email retention is to sovle this problem, it's poorly suited. You need to start a dialogue with your management about the risks and costs of unlimited email retention, as well as proposed solutions. On Tue, Sep 21, 2010 at 10:19 AM, John Aldrich <jaldr...@blueridgecarpet.com> wrote: Wow! That's not long at all.... The reason I was asking about SOX requirements was that I thought we could "pretend" we were publicly traded and go by those rules. It wouldn't surprise me if congress mandates SOX or something like it for *everyone* eventually, publicly traded companies or not. I know that some of our sales managers have come to me after we've let a sales rep go and the sales rep has challenged the termination, and the manager wants anything I have sent to the sales rep regarding IT policies, etc since I've been here (3 years now.) IANAL, but I do know that it's better to have a stated company policy on email retention than to have ad-hoc email retention on an individual basis. Thanks, John Aldrich IT Manager, Blueridge Carpet 706-276-2001, Ext. 2233 From: Jeff Brown [mailto:2jbr...@gmail.com] Sent: Tuesday, September 21, 2010 10:14 AM To: NT System Admin Issues Subject: Re: Email retention Our owner wanted 30 days to be standard retention policy for email. Lawyers said 90. We keep everything 90 days. On Tue, Sep 21, 2010 at 9:09 AM, Jonathan Link <jonathan.l...@gmail.com> wrote: There is no standard, it's determined by business requriements and regulatory requirements for your industry. SOX rules are for publicly traded companies, so you're asking contradictory questions. On Tue, Sep 21, 2010 at 10:04 AM, John Aldrich <jaldr...@blueridgecarpet.com> wrote: What's the standard for email retention for companies which are NOT publicly traded? What's the SOX rules on email retention? I just helped one of our managers open some Outlook data files dating back to 2007 which got me thinking about the wisdom of retaining information that long and I wasn't sure what the "norm" is for retaining that info. Thanks... Thanks, John Aldrich IT Manager, Blueridge Carpet 706-276-2001, Ext. 2233 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
