Troubleshooting 101.  :)  "What changed?"

 - WJR


On Thu, Feb 3, 2011 at 09:37, Kim Longenbaugh <k...@colonialsavings.com>wrote:

>  Ok,
>
> -when did it break?
>
> -what changed?
>
>
>
> Since the wife’s PC works, what does a comparison between the two machines
> reveal?
>
>
>
> *From:* John Aldrich [mailto:jaldr...@blueridgecarpet.com]
> *Sent:* Thursday, February 03, 2011 7:57 AM
>
> *To:* NT System Admin Issues
> *Subject:* VPN problems
>
>
>
> I am having problems with my Cisco VPN and my company laptop (Windows XP).
> I’ve tried the Cisco client, and I’ve tried the Shrewsoft VPN client.
> Neither one works, although the Cisco one said it was connected, I was
> unable to get past the firewall. The Shrew client won’t even connect. It
> gets a timeout error. There is no firewall installed on the laptop. The same
> configuration works on my wife’s XP box at home using the Cisco client, so
> I’m about 99.9999% sure it’s not my account info.
>
> Any ideas where to look? I don’t know much about this stuff. I’ve got Vipre
> Enterprise Premium installed, but don’t have the firewall portion active.
> Before anyone asks, yes, it **used** to work, but the last time I went and
> tried it (Tuesday) it just wouldn’t work and I’ve been fighting to get it
> going since then. Heck, it doesn’t even work from McDonald’s, which has open
> wireless… and I’ve tried wired and wireless, neither works.
>
>
>
> Thanks.
>
>
>
> [image: John-Aldrich][image: Perception_2]
>
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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>
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> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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