Several years ago we had a problem with out of our traveling laptops. It was at an event where we had six setup for use, but only one was exhibiting the problem. What we finally discovered was a specific Windows Update Patch was causing the problem. The other 5 did not have that patch installed. Our final solution was to save the config for the Cisco client, uninstall the Cisco Software and install the latest version of the Cisco Client. Then use the saved client and everything was fine again. We ended up having to do that on all six as we installed that specific patch on each one. Not sure if that will help you, just what we discovered.
-----Original Message----- From: My New Display Name for Bob. :) [mailto:don....@gmail.com] Sent: Thursday, February 03, 2011 10:50 AM To: NT System Admin Issues Subject: Re: VPN problems His wife is probably gun shy of letting him use her PC because it still works... Sent from my Verizon Wireless BlackBerry ________________________________ From: Candee <can...@gmail.com> Date: Thu, 3 Feb 2011 11:47:42 -0500 To: NT System Admin Issues<ntsysadmin@lyris.sunbelt-software.com> ReplyTo: "NT System Admin Issues" <ntsysadmin@lyris.sunbelt-software.com> Subject: Re: VPN problems You keep mentioning the Vipre software. Uninstall it. Start rolling things back. If you can't fix it, then wipe it and reinstall. Or just use your wife's machine. On Thu, Feb 3, 2011 at 11:43 AM, Bob Fronk <b...@btrfronk.com> wrote: System Restore to the last point it worked? BF -----Original Message----- From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Thursday, February 03, 2011 11:27 AM To: NT System Admin Issues Subject: RE: VPN problems Thanks, Bill. That's what I'm thinking, but I don't know of anything that has changed. I just looked at the TCP/IP properties of the NIC on the laptop and saw that there was a Vipre Firewall plugin. I just disabled that plugin, since we're not using the firewall here... maybe that'll fix it. From: Mayo, Bill [mailto:bem...@pittcountync.gov] Sent: Thursday, February 03, 2011 10:51 AM To: NT System Admin Issues Subject: RE: VPN problems +1. If you are on the same network as another computer that is working, then you have something unique on the non-working computer that is causing the problem. For example, that whole split-tunneling thing that people keep mentioning. And while I doubt it is an issue here, I know from personal experience that the Microsoft Firewall Client (part of ISA, not to be confused with the Windows Firewall (and, really, why would you be--that's hardly a confusing naming scheme at all)) will not work in conjunction with the Cisco VPN client. Bill Mayo ________________________________________ From: Candee [mailto:can...@gmail.com] Sent: Thursday, February 03, 2011 10:20 AM To: NT System Admin Issues Subject: Re: VPN problems if the Cisco client said you were connected, then you were. did you try to connect to the remote desktop machine via IP address? Did you bother trying to ping anything? What else have you changed on your laptop? On Thu, Feb 3, 2011 at 10:13 AM, John Aldrich <jaldr...@blueridgecarpet.com> wrote: Well, I can RDP from my wife's computer back to the servers or my work desktop, so yes, they know how to get back through the VPN. Not sure about the last question, but either way, as long as it works on my wife's desktop, but not on my laptop (when I'm at home OR out on the road) it shouldn't matter, should it? I think everyone keeps overlooking the fact that it works at home ON MY WIFE'S DESKTOP, but NOT on my company laptop, when at home OR on the road. I tried it plugged up to an Ethernet jack at a seminar Tuesday and it did not work. I tried it wirelessly at McDonald's and while I was able to get around, surfing the web and even SSH into my linux box at home, I was not able to RDP while connected to the VPN. I also plugged up to the Ethernet at home and tried to VPN and RDP from the same physical network as my wife's PC, and was unable to connect via RDP. Cisco client *said* I was connected, but I was unable to get past the firewall at the office. From: Erik Goldoff [mailto:egold...@gmail.com] Sent: Thursday, February 03, 2011 10:02 AM To: NT System Admin Issues Subject: Re: VPN problems your Terminal Server know how to route back to the VPN client ? Incorrect default gateway for the VPN tunnel ? Your VPN passing source address or using NAT ? On Thu, Feb 3, 2011 at 9:52 AM, John Aldrich <jaldr...@blueridgecarpet.com> wrote: Yeah... but if the same *exact* account works on the Desktop, but not on the laptop, that shouldn't be the issue, should it? -----Original Message----- From: Mayo, Bill [mailto:bem...@pittcountync.gov] Sent: Thursday, February 03, 2011 9:34 AM To: NT System Admin Issues Subject: RE: VPN problems If the Cisco VPN client connects, but then you can't access anything on the network, you most likely have some kind of routing problem. The VPN client has to decide whether to send traffic through the VPN tunnel or over the local network. This decision is based on the split tunneling settings (as indicated below) and the available/advertised routes on both networks. Generally speaking, if the VPN client has an IP address that is also in the range of a network on the other side (think private addresses), you can have issues--some of which can be mitigated with the split tunneling settings. Bill Mayo ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ________________________________ CONFIDENTIALITY NOTICE: This e-mail and any attachments are confidential. If you are not the intended recipient, you do not have permission to disclose, copy, distribute, or open any attachments. If you have received this e-mail in error, please notify us immediately by returning it to the sender and delete this copy from your system. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
