Or better yet, send wipe command, delete user including all mailbox info and your issue is solved. John W. Cook Systems Administrator Partnership for Strong Families
________________________________ From: Martin Blackstone <mblackst...@gmail.com> To: NT System Admin Issues <ntsysadmin@lyris.sunbelt-software.com> Sent: Wed Feb 16 18:38:39 2011 Subject: RE: Disabled AD Accounts and BES Go into BES. Go the User. Disable as BlackBerry user<javascript:Tapestry.submit_form('requestForm',%20'goToDisableBlackBerryUserPageLink');> From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Wednesday, February 16, 2011 2:09 PM To: NT System Admin Issues Subject: RE: Disabled AD Accounts and BES Actually, because BESADMIN is the account using MAPI, not the end-user account, I don’t think disabling MAPI is going to do a darn thing here. Removing Exchange attributes is the way to go. (Sorry, I didn’t think of that. I’m not a BES expert, I just play one on TV.) Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Wednesday, February 16, 2011 5:05 PM To: NT System Admin Issues Subject: RE: Disabled AD Accounts and BES BES uses MAPI, yes. But if you want to prevent ActiveSync and OWA access, you also need to turn those off. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: Jonathan Link [mailto:jonathan.l...@gmail.com] Sent: Wednesday, February 16, 2011 5:01 PM To: NT System Admin Issues Subject: Re: Disabled AD Accounts and BES Moving forward, I would make wiping the device for terminated users an SOP... And consider doing it now. On Wed, Feb 16, 2011 at 3:07 PM, Harry Singh <hbo...@gmail.com<mailto:hbo...@gmail.com>> wrote: Ahh. Thanks Michael. I'll make sure the team updates their documentation to either remove Exchange Attributes -- which I assume isn't too difficult to add back on in the event the user returns -- or disable certain mailbox features. To confirm, in regard to BES, if i disable the MAPI function, that should suffice right? Harry. On Wed, Feb 16, 2011 at 2:56 PM, Michael B. Smith <mich...@smithcons.com<mailto:mich...@smithcons.com>> wrote: Disabling a user doesn’t stop its mailbox from receiving or sending email. That is a specific required use-case in cross-forest scenarios. You need to disable their access via the mailbox features (MAPI and OWA and EAS are the top-3) or remove Exchange attributes from the account. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com<http://theessentialexchange.com/> From: Harry Singh [mailto:hbo...@gmail.com<mailto:hbo...@gmail.com>] Sent: Wednesday, February 16, 2011 2:50 PM To: NT System Admin Issues Subject: OT: Disabled AD Accounts and BES All - There is a suspicion that a recently terminated employe's credentials might still be in use on the network. (Disclaimer: I don't handle user termination/creation) Since the user had multiple computers, I thought it may be possible that an outlook session and of course windows session remained logged in while the account was disabled. But I confirmed that wasn't the case. We confirmed that the user's BB was still in service on the BES console. It turns out that the user may still have been accessing corporate e-mail from the BB, my question then is: How is it possible that by disabling an AD account (changed the p/w as well) can BES still operate normally ? What are your procedures/steps for user terminations/exits? 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