Or better yet, send wipe command, delete user including all mailbox info and 
your issue is solved.
John W. Cook
Systems Administrator
Partnership for Strong Families

________________________________
From: Martin Blackstone <mblackst...@gmail.com>
To: NT System Admin Issues <ntsysadmin@lyris.sunbelt-software.com>
Sent: Wed Feb 16 18:38:39 2011
Subject: RE: Disabled AD Accounts and BES

Go into BES.
Go the User.
Disable as BlackBerry 
user<javascript:Tapestry.submit_form('requestForm',%20'goToDisableBlackBerryUserPageLink');>

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Wednesday, February 16, 2011 2:09 PM
To: NT System Admin Issues
Subject: RE: Disabled AD Accounts and BES

Actually, because BESADMIN is the account using MAPI, not the end-user account, 
I don’t think disabling MAPI is going to do a darn thing here.

Removing Exchange attributes is the way to go.

(Sorry, I didn’t think of that. I’m not a BES expert, I just play one on TV.)

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Wednesday, February 16, 2011 5:05 PM
To: NT System Admin Issues
Subject: RE: Disabled AD Accounts and BES

BES uses MAPI, yes. But if you want to prevent ActiveSync and OWA access, you 
also need to turn those off.

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: Jonathan Link [mailto:jonathan.l...@gmail.com]
Sent: Wednesday, February 16, 2011 5:01 PM
To: NT System Admin Issues
Subject: Re: Disabled AD Accounts and BES

Moving forward, I would make wiping the device for terminated users an SOP...  
And consider doing it now.



On Wed, Feb 16, 2011 at 3:07 PM, Harry Singh 
<hbo...@gmail.com<mailto:hbo...@gmail.com>> wrote:
Ahh. Thanks Michael.

I'll make sure the team updates their documentation to either remove Exchange 
Attributes -- which I assume isn't too difficult to add back on in the event 
the user returns -- or disable certain mailbox features. To confirm, in regard 
to BES, if i disable the MAPI function, that should suffice right?

Harry.

On Wed, Feb 16, 2011 at 2:56 PM, Michael B. Smith 
<mich...@smithcons.com<mailto:mich...@smithcons.com>> wrote:
Disabling a user doesn’t stop its mailbox from receiving or sending email. That 
is a specific required use-case in cross-forest scenarios.

You need to disable their access via the mailbox features (MAPI and OWA and EAS 
are the top-3) or remove Exchange attributes from the account.

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com<http://theessentialexchange.com/>

From: Harry Singh [mailto:hbo...@gmail.com<mailto:hbo...@gmail.com>]
Sent: Wednesday, February 16, 2011 2:50 PM
To: NT System Admin Issues
Subject: OT: Disabled AD Accounts and BES

All -

There is a suspicion that a recently terminated employe's credentials might 
still be in use on the network. (Disclaimer: I don't handle user 
termination/creation) Since the user had multiple computers, I thought it may 
be possible that an outlook session and of course windows session remained 
logged in while the account was disabled. But I confirmed that wasn't the case. 
We confirmed that the user's BB was still in service on the BES console. It 
turns out that the user may still have been accessing corporate e-mail from the 
BB, my question then is: How is it possible that by disabling an AD account 
(changed the p/w as well) can BES still operate normally ? What are your 
procedures/steps for user terminations/exits?


Environment:AD 2003 R2 / Exchange 2K10 / BES 5.0

Thanks,

Harry.

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