We had many talks with Gartner. All I can say is that they didn't seem to understand that we don't want to add 1,000 endless features to make the "feature checkbox" game. We will continue to impress upon them that we never want to be like anyone else. Gartner does not actually use the products they evaluate. They watch a Powerpoint presentation by the vendor.
When I went out to design VIPRE with our team, our philosophy was "less is better" - in other words, we wanted to design a Porsche, vs. an SUV. In talking to admins, we found that the biggest headache was performance. Well, the reality is, you add all kinds of cute toys to your Porsche, it's going to turn into a pig. I'm going to be parsimonious with whatever features we add to VIPRE. Gartner dinged us because we didn't have things like a Wifi mode (whatever that is) and USB device protection. True, we don't. Personally, I feel that a lot of what they wanted from the product would be better found elsewhere (much of it for free through GPO) or through dedicated point products. Nevertheless, we will continue adding pieces of functionality as it make sense, but I am far more in favor of continuing to refine what we have. I get much more concerned about the quality of malware detection, the usability of the console, intrusiveness of agents, and many other things that are part-and-parcel to what an admin has to deal with, rather than adding additional features. Believe me, it's enough just to make sure you have the basics right... But yes, we could do a better job getting more reviews and more analysts covering us, and now that GFI owns us, this is starting to happen (because money really helps). Alex From: Weatherford, Chad [mailto:cweatherf...@scvl.com] Sent: Friday, March 11, 2011 2:01 PM To: NT System Admin Issues Subject: RE: Antivirus Vendor Replacement The only issue I have with Vipre are the ratings I have seen on Gartner and such...I take that all with a grain of salt but we still have to consider what is said. Chad Weatherford | Network/Security Administrator | Shoe Carnival, Inc. | *:812.867.8314 | 7: 812.471.9866 | *: cweatherf...@scvl.com<mailto:cweatherf...@scvl.com> From: Kim Longenbaugh [mailto:k...@colonialsavings.com] Sent: Friday, March 11, 2011 10:15 To: NT System Admin Issues Subject: RE: Antivirus Vendor Replacement Good luck on the "catches all of the bugs" part, regardless of vendor. Vipre has the smallest footprint of Trend, McAfee, Eset, and a couple of others that have been tested here in the last couple of months. From: Weatherford, Chad [mailto:cweatherf...@scvl.com] Sent: Friday, March 11, 2011 10:00 AM To: NT System Admin Issues Subject: Antivirus Vendor Replacement We are looking to replace our current AV (McCrappy Total Protection for Endpoint) with something that is more light weight AND catches all of the bugs. I was pretty excited about Trend and LANDesk's Kaspersky engine...until either testing or listening to SE's describe the product. I would appreciate any and all feedback on the AV vendor you use and if you recommend them. Chad Weatherford | Network/Security Administrator | Shoe Carnival, Inc. | *:812.867.8314 | 7: 812.471.9866 | *: cweatherf...@scvl.com<mailto:cweatherf...@scvl.com> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin