Tell him to call them.

Don Guyer
Windows Systems Engineer
RIM Operations Engineering Distributed - A Team, Tier 2
Enterprise Technology Group
Fiserv
don.gu...@fiserv.com
Office: 1-800-523-7282 x 1673
Fax: 610-233-0404
www.fiserv.com


-----Original Message-----
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] 
Sent: Friday, April 29, 2011 11:34 AM
To: NT System Admin Issues
Subject: RE: AT&T iphone problems

Umm... I think it said "E". But the signal strength was not very good. I
know Verizon has had problems the past few days, so it would not be out of
the realm of possibility, one would think, that AT&T might have a few
problems as well.



From: William Robbins [mailto:dangerw...@gmail.com] 
Sent: Friday, April 29, 2011 11:15 AM
To: NT System Admin Issues
Subject: Re: AT&T iphone problems

Obvious question:  Does he have a data plan?  I know they are all supposed
to, but...it's AT&T.

Does the phong show 3G in the upper left?  (Or I think it's an E, on EDGE)

 - WJR

On Fri, Apr 29, 2011 at 09:46, John Aldrich <jaldr...@blueridgecarpet.com>
wrote:
One of my users has an iPhone on AT&T, and he says recently he stopped
getting data services on the phone unless he was connected to a wi-fi access
point. I have Googled the problem, but maybe I'm just not phrasing it right.
I find all sorts of info on how to tether your iPhone to wi-fi, but nothing
about not getting data services.

Caveat: I have no idea how long this problem has existed, the user just
brought it to me today. I checked and wifi is ON, but nothing in the
settings about disabling non-wifi data.






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