Just looking for some thoughts/feedback on what others are doing.
We have a number of home workers who have remote access capability based around Oracle's Secure Global Desktop (a Tarantella WebTop derivative) and RSA SecurID token technology. The setup is ideal: we give the users a SecurID token and they use their own home broadband connection and hardware (PC/Laptop) to access the company systems. However we had a scenario over last weekend whereby one home worker decided to upgrade to Internet Explorer 9 and yes you've guessed it Oracle's Secure Global Desktop stopped working due to Java issues. I've now been asked to come up with a "cost effective" contingency plan should such a situation arise again. My initial thoughts would be to get the users to use Firefox or Safari instead of IE. Although I don't think you can force users to use something they may be do not want to, especially as it their own personal kit. So, it brings me to the question of how do other people/businesses deal with the whole home worker scenario, especially when faced with hardware issues or software upgrades gone bad? Regards, Rab. ============================================================= Robert Jackson Phone: +44 (0) 141 332 7999 IT Manager Fax: +44 (0) 141 331 2820 Walker Martyn Ltd 1 Park Circus Place Email: r...@walkermartyn.co.uk <mailto:r...@walkermartyn.co.uk> Glasgow G3 6AH, Scotland Web: http://www.walkermartyn.co.uk <http://www.walkermartyn.co.uk/> ============================================================= ************************************************************************ The information in this internet E-mail is confidential and is intended solely for the addressee. Access, copying or re-use of information in it by anyone else is unauthorised. Any views or opinions presented are solely those of the author and do not necessarily represent those of Walker Martyn Ltd or any of its affiliates. If you are not the intended recipient please contact administra...@walkermartyn.co.uk Walker Martyn Ltd, company number SC197533. Company is registered in Scotland and has its registered office at 1 Park Circus Place, Glasgow G3 6AH, UK. **************************************************************** ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
