Try setting him up with ClearCloudDNS - might help prevent future infections.


Roger Wright
___

"Formula for success: rise early, work hard, strike oil." - J. Paul Getty





On Fri, Jun 3, 2011 at 10:34 AM, John Aldrich
<jaldr...@blueridgecarpet.com> wrote:
> Thanks... This particular user is unlucky enough to have teenagers who use
> his computer. My guess is they are visiting infected/hostile/0wned sites and
> that's how he's getting infected. Never really had a problem when he was
> working here, so I'm suspecting it's some of his grandkids that are causing
> the problem.
>
> As I have not yet seen the problem, I don't know if it's going to be easy or
> difficult. Hopefully MBAM and Vipre won't have any problem with it. :D
>
> Thanks again!
>
>
>
> From: James Rankin [mailto:kz2...@googlemail.com]
> Sent: Friday, June 03, 2011 10:31 AM
> To: NT System Admin Issues
> Subject: Re: Fake antivirus
>
> May be time to invest in some UAT (user awareness training). Continual
> re-infestation either means he is unlucky, or gung-ho in his browsing.
>
> I've had some fake AVs recently which were ridiculously easy to get rid of
> (kill process, delete files, remove autorun entry). Others have been more
> stealthy - such as killing targeted windows like Task Manager. Booting into
> safe mode usually prevents these extra "features" from bothering you.
>
> But as with everything - a reimage may be the only way to be sure.
> On 3 June 2011 15:26, John Aldrich <jaldr...@blueridgecarpet.com> wrote:
> I'm going to go to a former co-worker's this afternoon to clean his system
> (again) from another fake antivirus infestation. I've already got Vipre
> Rescue and Malware Bytes on a memory stick. I've also got RKILL. I haven't
> had to deal with any fake antivirus in a few weeks. Just wondering if they
> have developed any new tricks recently that I should be aware of?
>
> Oh, this user had Vipre Home on his PC, and got infested anyway. Should I
> submit samples to Sunbelt (assuming I can find where they're quarantined)???
>
> Thanks!
>
>
>
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
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