On Aug 23, 2011, at 12:50 PM, Dennis E. Hamilton wrote: > I personally prefer JIRA, but it was the first one where I saw issue tracking > work well in a group setting. > > I don't like bugzilla that much. > > I think bugzilla is the answer here because the e-mail addresses of the > existing reports have hard-coded e-mail address in them. > > There are some other issues though. What Apache has is a single big JIRA > and, AFAIK, a single big bugzilla, just like it has a single big SVN. How we > migrate into either one of those is a puzzle.
There is also a separate Bugzilla for SpamAssassin. https://issues.apache.org/ https://issues.apache.org/SpamAssassin/ There is precedence in Apache for a project to be separate - if we can support it. (I also prefer JIRA ... but I am not ideological about it) Regards, Dave > > - Dennis > > -----Original Message----- > From: Eike Rathke [mailto:[email protected]] > Sent: Tuesday, August 23, 2011 07:23 > To: [email protected] > Subject: Bugzilla vs JIRA (was: <id>@openoffice.org) > > Hi Rob, > > On Monday, 2011-08-22 19:07:07 -0400, Rob Weir wrote: > >> Dumb question, but does anyone really like Bugzilla? > > It's alright, it does the job, it could be better. > >> Do users think >> it is easy to use? Or are they always complaining about it? > > If they are complaining we don't know if they would be complaining less > about a different bug tracker. > >> This might be a good opportunity to move to JIRA, a solution which >> I've heard others recommend as more appropriate for larger project. > > While JIRA has some nifty features for developers and people working > with bugs, such as creation of sub-tasks and integrated statistics and > integration with SCMs, I doubt it is more end user friendly than > Bugzilla. To me when entering an issue it's just filling a form so the > actual user experience depends on how self-explaining that form is. > Bugzilla is more familiar to most end users who are involved with one or > the other project, ask some user if s/he ever submitted a bug in JIRA. > So, as a developer I might prefer JIRA, but it is yet to be seen if it > would be accepted more than Bugzilla by end users. > >> There is also a supported conversion utility, and it does preserve the >> Bugzilla issue ID's: >> >> http://www.atlassian.com/software/jira/tour/bugzilla-importer.jsp >> >> JIRA might also be a faster way to get this set up. Compare that to >> the work required to get Apache Infrastructure to support the >> customized version of BZ used by OOo. > > Regarding customizations I have no idea how much work it > a) was to get them into the OOo Bugzilla > b) would be to get them into Apache Bugzilla > c) would be to get them into JIRA > > Eike > > -- > PGP/OpenPGP/GnuPG encrypted mail preferred in all private communication. > Key ID: 0x293C05FD - 997A 4C60 CE41 0149 0DB3 9E96 2F1A D073 293C 05FD >
