On 12-09-15, at 11:34 , "Dennis E. Hamilton" <[email protected]> wrote:

> With regard to inappropriate messages to ooo-private, I agree that it is a 
> good idea to provide better information and to discourage the use of 
> ooo-private for this kind of traffic.  I think one problem is that some folks 
> want their request to be personal and all think they are (or want to be) 
> reaching a support organization.

yes.
> 
> I conducted an experiment to see how the list rejects messages.  The bounce I 
> received is the message immediately below.  The original request to 
> ooo-private was returned in an attachment.  That is attached to this message 
> but I don't know that it will be preserved on ooo-dev.  What that message is 
> like is posted below the Rejection Message.

Peter can probably speak to this, too, but when I was doing this kind of list 
and many others at OOo, I received routinely a lot of posts to webmasters@, 
usually by people wanting to communicate with a Turing-competent entity, like 
me, or even better.  They reached that list/alias via contacts@. No matter what 
we wrote on that page, no matter how they were redirected to the Support 
page—no matter what, short of Moses and some tablets—they did what I do when 
confronted with voicemail and sought humanity in an electron.

So it goes.

Lesson: live with it but try all the same. 

Louis
> 
> - Dennis
> 
> 
>  -----Rejection Message-----
> From: [email protected] 
> [mailto:[email protected]] 
> Sent: Saturday, September 15, 2012 08:20
> To: [email protected]
> Subject: Returned post for [email protected]
> 
> 
> Hi! This is the ezmlm program. I'm managing the
> [email protected] mailing list.
> 
> I'm sorry, your message (enclosed) was not accepted by the moderator.
> If the moderator has made any comments, they are shown below.
> 
>>>>>> -------------------- >>>>>
> This is a test rejection message from the ooo-private list robot.  This 
> comment is supplied by the moderator.
> The purpose of this test is to determine how useful reject messages or a 
> replacement boilerplate could be helpful in directing users with problems to 
> an appropriate place where they are likely to receive assistance.
> <<<<< -------------------- <<<<<
> 
> 
>  -----Rejected Message-----
> From: [email protected] [mailto:[email protected]] 
> Sent: Saturday, September 15, 2012 08:03
> To: OOo-private Apache Incubator 
> Subject: PLEASE REJECT THIS MESSAGE
> 
> Sorry about that.  I did not realize that [email protected] was listed as 
> subscribed.  Trying again.
> 
> -----Original Message-----
> From: Dennis E. Hamilton [mailto:[email protected]] 
> Sent: Saturday, September 15, 2012 07:57
> To: OOo-private Apache Incubator 
> Subject: PLEASE REJECT THIS MESSAGE
> 
> This is a test request form an unsubscribed user.  It is being submitted to 
> see how useful rejection messages are.  Please reject this message.  Please 
> use the %%% markers and add a statement to the rejection message.
> 
> - Dennis ([email protected])
> 
> 
> <Mail Attachment.eml>

Reply via email to