On 9/15/2012 17:51, Louis Suárez-Potts wrote:

On 12-09-15, at 11:34 , "Dennis E. Hamilton" <[email protected]> wrote:

With regard to inappropriate messages to ooo-private, I agree that it is a good 
idea to provide better information and to discourage the use of ooo-private for 
this kind of traffic.  I think one problem is that some folks want their 
request to be personal and all think they are (or want to be) reaching a 
support organization.

yes.

I conducted an experiment to see how the list rejects messages.  The bounce I 
received is the message immediately below.  The original request to ooo-private 
was returned in an attachment.  That is attached to this message but I don't 
know that it will be preserved on ooo-dev.  What that message is like is posted 
below the Rejection Message.

Peter can probably speak to this, too, but when I was doing this kind of list 
and many others at OOo, I received routinely a lot of posts to webmasters@, 
usually by people wanting to communicate with a Turing-competent entity, like 
me, or even better.  They reached that list/alias via contacts@. No matter what 
we wrote on that page, no matter how they were redirected to the Support 
page—no matter what, short of Moses and some tablets—they did what I do when 
confronted with voicemail and sought humanity in an electron.

So it goes.

Lesson: live with it but try all the same.

Louis

Hi, Louis,

IIRC, I wrote to [email protected], about a glitch on a web page. I got a polite little reply from a fellow whose name I recognized from the Council listing. I was just another user, then; I was very impressed. My point is that these contacts do serve a purpose, at least occasionally.

Hope this makes our hard-working monitors feel better.

/tj/


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