We generally add the titles before release date, and keep them in the In-processing status. This allows the holds to be placed, but the title is technically unavailable. Then release date, we check them all in and capture the holds. We generally do it this way because of the amount of titles in general we catalog. Also patrons then can place their own holds on the title, when it shows up in the catalog.
Lynn Floyd lfl...@andersonlibrary.org Anderson County Library 864-260-4500 x181 http://www.andersonlibrary.org <http://www.andersonlibrary.org/> From: open-ils-general-boun...@list.georgialibraries.org [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Elisabeth Keppler Sent: Thursday, February 27, 2014 9:46 AM To: Evergreen Discussion Group Subject: Re: [OPEN-ILS-GENERAL] Holds placed prior to status change Thanks, everyone. I really appreciate how generous Evergreen librarians are with their knowledge and experience! Out of curiosity, is it common practice out there to add hot new titles to the catalog the day before their lay-down date so that holds can be filled as soon as a title is released? We have patrons who call first thing on Tuesdays (mostly) to ask why their hold on the latest bestseller hasn't been filled yet. If we add items on lay-down day and stash them in the back for 24 hours, they'll scream. Lise Keppler On Thu, Feb 27, 2014 at 9:17 AM, Laurie Love <ll...@arlibrary.org> wrote: Lise: I'm part of the NC Cardinal system also and Wilkes (Appalachian Regional) has been with Evergreen since 2011. If you ever want to call or email me with questions, I'm happy to try to help. The holds are really tricky with Evergreen and there are lots of foibles. The "Find another Target" is supposed to look for another title to satisfy the hold. Doesn't always work in my experience though. Laurie Love Circ. Mgr. Wilkes County Public Library ll...@arlibrary.org 336-838-2818 From: open-ils-general-boun...@list.georgialibraries.org [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Elisabeth Keppler Sent: Thursday, February 27, 2014 9:05 AM To: Evergreen Discussion Group Subject: Re: [OPEN-ILS-GENERAL] Holds placed prior to status change We're new to Evergreen and have been struggling with holds on new items. We've had issues with Find Another Target messing up the holds queue, but we may have been doing it incorrectly. When you say to "Find Another Target for the hold on top of the queue", Tina, do you mean the first hold that appears when we click on View Holds for the record? This seems to be the newest hold and might not be for our library's patron. (We're in the NC Cardinal consortium. Since we use 6-month age hold protection, holds outside Forsyth County won't be filled by new items we add here.) We tried filtering to holds for just the branch where the new item was added, but that seems to have caused problems. Would you mind elaborating on your recommendation? Thanks very much, Lise Keppler Forsyth County Public Library On Wed, Feb 26, 2014 at 6:36 PM, Tina Ji (Project Sitka) <t...@sitka.bclibraries.ca> wrote: Hi Deana, If your 'missing' and 'trace' statuses are non-holdable, this is probably the expected behaviour. We experience the same thing with our hold targeter running every 15 mins for new holds (placed within 24 hours) and daily for old holds (placed 24 hours ago). So new holds may be targeted by a copy with newly achieved holdable status, but not the old ones. The opportunistic capture is related to the hold_copy_map, which is updated by the hold targeter, thus updated daily for old holds. Items with newly achieved holdable status is not in that table for old holds. We advise our sites doing Find Another Target for the hold on top of the queue or waiting for a day. The checkin modifier: Retarget Local Hold may help, to some extent. Tina Quoting Deana Cunningham <deana.cunning...@granvillecounty.org>: Hi great brain! I was playing around today on our test server and have a question about hold triggering. After an item has a status change to "missing" or "trace", any holds placed prior to that change are not getting triggered upon item check in. I have tried checking the item in numerous times (to see if maybe the first time when it changes the status back to "reshelving" it would activate the hold for capture at the next check in, but it did not. Placing a new hold on the item after the status has been changed back to "reshelving" causes that hold to be triggered on subsequent check ins, but the hold placed before changing to "trace" or "missing" is not triggered. Something I'm missing here? I also realize the item should be caught during the regular "check for holds" cron job (which is another problem we're having) but I am only looking at opportunistic hold capturing right now. Thanks! Deana Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 <tel:%28919%29%20528-1752> Fax: (919) 528-1376 <tel:%28919%29%20528-1376> deana.cunning...@granvillecounty.org Tina Ji 1-888-848-9250 Trainer/Help Desk Specialist BC Libraries Cooperative/Sitka -- Lise Keppler Forsyth County Public Library 660 W 5th St Winston Salem NC 27101 336-703-3070 -- Lise Keppler Forsyth County Public Library 660 W 5th St Winston Salem NC 27101 336-703-3070