We’ve seen this happen when this bug rears up for Lost/CR materials: https://bugs.launchpad.net/evergreen/+bug/1781274
Even if you check the CR item in the xact has to be closed for the item to fall away from the special/other interface. The fix for us has been to manually close the xact in the DB. -Anna Anna Goben Evergreen Indiana Coordinator Indiana State Library 140 N Senate Ave Indianapolis, IN 46204 317-234-6624 Fax: 317-232-1925 From: Open-ils-general [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Chris Owens Sent: Wednesday, January 29, 2020 2:05 PM To: 'Evergreen Discussion Group' <open-ils-general@list.georgialibraries.org> Subject: [OPEN-ILS-GENERAL] Special circulations problem **** This is an EXTERNAL email. Exercise caution. DO NOT open attachments or click links from unknown senders or unexpected email. **** ________________________________ Would anyone happen to know how to clear an item out of the Other/Special Circulations category on a patron's account (version 3.3)? The item has no bills attached that I can see and has been circulating among other patrons, but I cannot figure out a way to delete it from this patron's account. Thanks, Chris -- Chris Owens Director Blanchester Public Library 110 N. Broadway Blanchester, OH 45107 937-783-3585 937-783-2910 (fax) cow...@blanlibrary.org<mailto:cow...@blanlibrary.org>
