Thank you all for the suggestions. Adding a penny to the bill and paying it did indeed take it off the Special Circulations list.
Chris
Chris
Owens
Director
Blanchester
Public Library
110 N.
Broadway
Blanchester,
OH 45107
937-783-3585
937-783-2910
(fax)
Hi Chris,
This has happened in PINES when the bill does not close properly. It has been reported as a bug and I believe it has been fixed for later versions.
What I did was go in and add a penny to the bill and then pay the penny to force the bill to close.
I hope this helps.
Thanks,
Dawn Dale, PINES Services Specialist - Circulation
Georgia Public Library Service | University System of Georgia
2872 Woodcock Boulevard, Suite 250, Atlanta, GA 30341
tel: 404.291-2800 | dd...@georgialibraries.org
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On Thu, Jan 30, 2020 at 7:52 AM Frasur, Ruth <rfra...@library.in.gov> wrote:
In 3.2, there is no actions menu in the other/special circulations menu. This is generally where the non-cataloged items show up. I’m not sure if this is a feature or bug. (I feel like that should be a trivia category)
Ruth Frasur
Evergreen Development and Support Administrator
Indiana State Library
140 N. Senate Ave.
Indianapolis, IN 46204
(317) 460-7556
From: Open-ils-general [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Diane Disbro
Sent: Wednesday, January 29, 2020 8:33 PM
To: Evergreen Discussion Group <open-ils-general@list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] Special circulations problem
**** This is an EXTERNAL email. Exercise caution. DO NOT open attachments or click links from unknown senders or unexpected email. ****
Hi -
You tried Check In from the Actions menu?
Diane Disbro
Pronouns: she/her
Branch Manager/Circulation Coordinator
Union Branch
Scenic Regional Library
251 Union Plaza Drive
Union, MO 63084
(636) 583-3224
On Wed, Jan 29, 2020 at 5:37 PM Chris Owens <cow...@blanlibrary.org> wrote:
Would anyone happen to know how to clear an item out of the Other/Special Circulations category on a patron's account (version 3.3)? The item has no bills attached that I can see and has been circulating among other patrons, but I cannot figure out a way to delete it from this patron's account.
Thanks,
Chris--
Chris Owens
Director
Blanchester Public Library
110 N. Broadway
Blanchester, OH 45107
937-783-3585
937-783-2910 (fax)
