From: Dave Johnson <[EMAIL PROTECTED]>
Date: Mon, 29 May 2006 16:57:47 -0700
To: Les Mikesell <[EMAIL PROTECTED]>, Rafiu Fakunle
<[EMAIL PROTECTED]>
Cc: <[email protected]>, NADAI MAURIZIO
<[EMAIL PROTECTED]>
Conversation: [OF-users] Re: What would you pay for Openfiler?
Subject: Re: [OF-users] Re: What would you pay for Openfiler?
I don't see how you can expect automatic free updates since these require
the bandwidth of the repository.
I think the following would be reasonable:
FREE:
-Any documentation that has been written should be free (this is a
no-brainer unless you want to kill the project. It's already tough
enough
as it is not having any documentation for OF2, hence most of the
seemingly
"simple" questions on the "user" exploder.)
-Anon access to S.F. CVS repository.
-RPMs for all updates that are available to subscribers via auto-update
published on S.F. For download and manual install.
-3rd-party mailing list or user forums (this would be accomplished by the
OF
team campaigning for someone to begin a mailing list with a 3rd party
such
as yahoo groups, or some free forum provider, etc. and the OF team links
to
the site from the main OF home page for "user-supported help forum"...
You
get my drift.
PAID ($10/yr) personal:
-Same services as FREE plus the following:
-Access to OF-provided auto-update repository.
-Access to project-sponsored "developer" mailing list or forum which
allows
access directly with project team (much like the "developer" mailing list
is
now.)
-Access to project-sponsored "user" list or forum which allows access
directly with project team (much like this "user" mailing list is now.
PAID ($199/yr) corporate:
-Same services as "personal" plus the following:
-Direct ticketed-support via email with OF team.
-Emergency phone support at per-incident (billed after incident is
resolved!) rate of $99/hr or less (at OF tech discretion) with cap of
$700
unless agreed to more by corporate subscriber.
I think that about covers it. Problem I see is that the corporate level
of
support isn't ready yet because the corporate-level product isn't quite
ready yet but it's quickly getting there. Things missing before
corporate
adoption is really feasible:
-Commandline interface (snapshot control, automated snapshot scheduling,
automated published shares creation/modification/deletion, and
rudimentary
reporting. This is really the mimimum level of functionality required in
the corporate world. We just bought an ONStor Bobcat 2240 to manage our
storage but we could have easily used OF if it supported the above
commandline functionality.
-The resources within the "corporate" subscription tier outlined above.
-About 6 months of proven usage within the "free" and "personal"
subscription sectors above.
Hope this helps!
-=dave
From: Les Mikesell <[EMAIL PROTECTED]>
Date: Mon, 29 May 2006 11:51:24 -0500
To: Rafiu Fakunle <[EMAIL PROTECTED]>
Cc: <[email protected]>, NADAI MAURIZIO
<[EMAIL PROTECTED]>
Subject: Re: [OF-users] Re: What would you pay for Openfiler?
On Mon, 2006-05-29 at 06:13, Rafiu Fakunle wrote:
1) Automated updates
2) Documentation
3) Training
4) Developer forum access
etc
I probably wouldn't install it in production if automatic
updates aren't free along with access to the srpms of
the base install and updates. Different levels of
optional paid support would be fine though, including
an email level. It's hard to put a blanket price on
something that might be competing with a $200 (including
hardware) consumer level network disk or a $100,000
NetApp or EMC array.
By the way, do you have a list of the functional differences
from the base Centos version? That is, besides the install
and the web interface, what does openfiler change?
--
Les Mikesell
[EMAIL PROTECTED]
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