On Mon, 10 Jul 2006, Roland Mainz wrote:

Shawn Walker wrote:
Roland wrote:
Is there anything wrong with the bug reporting system
? I am missing now
five bug reports, including items like
- "lint" doesn't recognize "-xstrconst"
- getcwd() is slow as molasses
- ctfmerge as locale issues
- one security-related bug
and a 5th issue I totally forgot in the meanmtime

It would be really really nice to adjust the web form
to immediatly send
a confirmation email with the form contents to give
the people a
feedback that the information has been received and
that some kind of
"backup" of this information exists (in the form of
the email). I am
very unhappy since at least one bug report is
completely lost (I cannot
remember the issue anymore) and I've worked a hour on
the getcwd() thing
(which means the performace evaluation, background
and testcase is
LOST).

I wholeheartedly agree. I've taken to writing the whole thing out in a text 
file before I file a bug, editing and revising it until I'm happy, and then 
pasting the final version into the bug and then storing the text file away with 
my patch code, etc.

... but this should not be neccesary. Loossing bug reports like this is
one of the WORST possible scenarious when dealing with customers. And
it's not the first time that this happened to bugs.opensolaris.org so
some action should be taken here...


Understood. I spent MONTHS convincing management that this was indeed
the case for our internal bug tracking tool (where your bugs do eventually
end up).  Most of the Sun US office has been on shutdown, so I'm sorry
nobogy has gotten to this yet - I'll see what I can find out.  I'm
not very familiar with bugs.opensolaris.org, but I know people who are :)

Valerie
--
Valerie Bubb, http://blogs.sun.com/bubbva
Solaris Security Technologies,  Developer, Sun Microsystems, Inc.
17 Network Circle, Menlo Park, CA, 94025. 650-786-0461
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