Oh and I use "ugly" in quotation marks to indicate that's completely subjective. No judgment from me! I only believe data. :) I didn't want to use inflammatory word choices here, sorry.
On Thu, May 5, 2011 at 2:11 PM, Anne Gentle <[email protected]> wrote: > We're still so small it's very reasonable for all members of the community > to want to have some say here. Plus there's a lotta overlap in these two > groups, dev and SA. :) > > - we're highly interested in defending OpenStack as a brand and as such, > don't see value in "ugly" unofficial forums > - we want to participate but only if it's a tool we like and feel we've > given input into > - we don't want to further dilute the resources we have with yet another > login-based website > - we somehow tied it into the Launchpad/Github debate as Launchpad Answers > is one solution to the types of problems that a "forum" solves > > I think a clearer restatement of the end-goals of forums would be helpful. > Here are some ideas. Please offer your input as well. > > 1. Efficiency and reduce confusion: Offer one place to ask and answer > questions. > 2. Efficiency and reduce confusion: Decrease user-question-type traffic on > #openstack IRC. > 3. Reciprocity: Offer a place to help others expecting help in return. > 4. Reputation: Offer a method for proving your knowledge of OpenStack. > 5. Efficiency and reduce confusion: Eliminate the scattering of places > where you can ask and answer questions now: docs.openstack.org comments, > Launchpad Answers, and IRC. > > Adding a forum without eliminating at least one other of these options does > not seem efficient without proving the gains you expect to see. We have to > keep monitoring all sites including Twitter for questions, yet Twitter in > itself does not provide a tool for a community support site. > > Since docs provide support and also an opportunity for Q&A I'm pretty > vested in the solution as well. I'd prefer we find a way to integrate with a > site that could become a community support site, not just a forum. I think > that distinction is at the heart of this discussion. > > Does that help? > Anne > > > > On Thu, May 5, 2011 at 1:06 PM, Jordan Rinke <[email protected]> wrote: > >> I don't see why developers are weighing in so heavily on something >> specifically for the user community? Many of you have specifically said you >> wouldn't visit a forum so why do you care so much about what software it >> uses, or if it even exists? >> >> -----Original Message----- >> From: "Chad Keck" <[email protected]> >> Sent: Thursday, May 5, 2011 12:55pm >> To: [email protected] >> Subject: Re: [Openstack] Creating a forum >> >> What does it matter what the forum looks like? If you are implying that >> forums are largely unpopular today because of StackOverflow you would be >> wrong. Of course StackOverflow is popular, for some, and it works great for >> a specific type of community. >> >> Maybe someone should clearly articulate what problem we are trying to >> solve here. If it's direct Q&A then a StackOverflow style site is probably >> better, if its a place for conversation, exchange of ideas or asking >> indirect questions I think traditional forums are better, IMHO. >> >> -- Chad >> >> On May 5, 2011, at 11:21 AM, Ed Leafe wrote: >> >> > On May 4, 2011, at 10:44 PM, Chad Keck wrote: >> > >> >> How about this... >> >> >> >> www.stackertalk.com >> >> >> >> Since I'm not a developer I'd like to contribute in some form or >> another :) There is a lot more refinement that needs to go into the site but >> I'm happy to run this forum. If anyone would like to help >> moderate/administer please let me know. >> > >> > -1 >> > >> > This looks like every other run-of-the-mill forum circa 1999. The >> reason StackOverflow is so popular is largely a reaction to fora like this. >> > >> > >> > -- Ed Leafe >> > >> > >> > >> > Confidentiality Notice: This e-mail message (including any attached or >> > embedded documents) is intended for the exclusive and confidential use >> of the >> > individual or entity to which this message is addressed, and unless >> otherwise >> > expressly indicated, is confidential and privileged information of >> Rackspace. >> > Any dissemination, distribution or copying of the enclosed material is >> prohibited. >> > If you receive this transmission in error, please notify us immediately >> by e-mail >> > at [email protected], and delete the original message. >> > Your cooperation is appreciated. >> > >> >> >> _______________________________________________ >> Mailing list: https://launchpad.net/~openstack >> Post to : [email protected] >> Unsubscribe : https://launchpad.net/~openstack >> More help : https://help.launchpad.net/ListHelp >> >> >> >> _______________________________________________ >> Mailing list: https://launchpad.net/~openstack >> Post to : [email protected] >> Unsubscribe : https://launchpad.net/~openstack >> More help : https://help.launchpad.net/ListHelp >> > >
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