Hi,

The OpenVPN Inc. webmaster would like to add Google Analytics to
community.openvpn.net, i.e. our Trac wiki/bug tracker. I said we need to
consult the community first because GA can be seen as a form of spying.
Here's our webmaster's view on this subject:

---

"The goal of this would be to understand what information first-time
users are finding the most valuable on community.openvpn.net."

"As this is a publicly accessible community without the requirement to
join to read the articles, it would be advantageous for all to
understand which pieces of content the public are finding the most
useful, what encourages them to become a part of the community, and what
potentially persuaded them to use start using a commercial product."

"As openvpn.net links to community.openvpn.net and vice versa this will
also help us to understand the complete journey of a user and help to
improve the website experience, which can only be seen as a positive."

---

In today's community meeting there was some concern about the spying
aspect of Google Analytics, but nobody was strongly opposed. This was I
believe, in part, because it is fairly easy to block Google Analytics if
one so wishes.

So, what do _you_ think?

-- 
Samuli Seppänen
Community Manager
OpenVPN Technologies, Inc

irc freenode net: mattock

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