What version are you using? There should be a system info section in the menu on the left.
Best regards Federico Capoano On Mon, 30 Jun 2025 at 11:06, Logunath K <[email protected]> wrote: > Hii, > > I have reviewed the monitoring worker status as suggested. Specifically: > > I checked the *celery-monitoring.log *located in */opt/openwisp2/log* and > found no errors—everything appears to be running properly. > To be certain, I also restarted the monitoring worker instance. > > After restarting, I registered a new device to verify, but the Ping > Success Rate charts are still not appearing, even though other charts like > Cellular-related metrics are being generated correctly. > > Please let me know if there are any additional configurations or logs I > should review. > > Best regards, > logu > > On Mon, Jun 30, 2025 at 4:31 PM Federico Capoano <[email protected]> > wrote: > >> Most probably the monitoring worker is not running properly, check the >> logs in /opt/openwisp2/log, there should be something like >> celery-monitoring.log, check if it's processing any task. >> Restart the worker if you're in doubt. >> >> Best regards >> Federico Capoano >> >> On Sun, 29 Jun 2025 at 14:05, Logunath K <[email protected]> wrote: >> >>> Dear Team, >>> >>> I have successfully registered over 100 routers in the OpenWISP2 >>> application. However, I am encountering an issue where the *Ping >>> Success Rate charts are not appearing* for many of the routers. >>> Interestingly, *Cellular-related charts are displaying correctly*, >>> which suggests that some metrics are being captured as expected. >>> >>> Could you please advise: >>> >>> - >>> >>> Why the Ping Success Rate charts are not showing up for several >>> routers? >>> - >>> >>> Is there a possibility of a *configuration issue*, either in the >>> chart settings or in the applied monitoring profiles? >>> - >>> >>> For all devices, the default *Ping and Configuration monitoring >>> settings* have been applied — do these settings need further >>> customization for the charts to render correctly? >>> - >>> >>> Additionally, I have observed that for some routers, the Ping >>> Success Rate charts *only begin to appear after a delay of 48 hours >>> or even up to 7 days* following device registration. What could be >>> causing this delay? >>> >>> Thanks in advance. >>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "OpenWISP" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> To view this discussion, visit >>> https://groups.google.com/d/msgid/openwisp/CAJy2ivprR1vWe%3D0jb_3Tk-o58mrmydj%2Bfme5PoYaNUQpku%3Daww%40mail.gmail.com >>> <https://groups.google.com/d/msgid/openwisp/CAJy2ivprR1vWe%3D0jb_3Tk-o58mrmydj%2Bfme5PoYaNUQpku%3Daww%40mail.gmail.com?utm_medium=email&utm_source=footer> >>> . >>> >> -- >> You received this message because you are subscribed to the Google Groups >> "OpenWISP" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To view this discussion, visit >> https://groups.google.com/d/msgid/openwisp/CAAGgX6%2B-rNPBS3Qs6%2Bb1%2B2ukeDcGO4s%2BbYjnMS-kPi-gTMmAGg%40mail.gmail.com >> <https://groups.google.com/d/msgid/openwisp/CAAGgX6%2B-rNPBS3Qs6%2Bb1%2B2ukeDcGO4s%2BbYjnMS-kPi-gTMmAGg%40mail.gmail.com?utm_medium=email&utm_source=footer> >> . >> > -- > You received this message because you are subscribed to the Google Groups > "OpenWISP" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion, visit > https://groups.google.com/d/msgid/openwisp/CAJy2ivq9gbQ3BJEKBR727cPwZ%2BuO-Jf3N-Vo05RobfPY6x5mQw%40mail.gmail.com > <https://groups.google.com/d/msgid/openwisp/CAJy2ivq9gbQ3BJEKBR727cPwZ%2BuO-Jf3N-Vo05RobfPY6x5mQw%40mail.gmail.com?utm_medium=email&utm_source=footer> > . > -- You received this message because you are subscribed to the Google Groups "OpenWISP" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion, visit https://groups.google.com/d/msgid/openwisp/CAAGgX6Lne8B1mHtiN98JMJ%2B6BPQAS5GFtmKneFZDh0uD9UYndw%40mail.gmail.com.
