Thank you for your detailed response and insights on the issue. I appreciate the time you’ve taken to address each point. Please find my follow-up below:
*Monitoring Log:*I have verified the monitoring log at */opt/openwisp2/log/celery_monitoring.log,* and it appears to be streaming continuously without any delays. However, I wanted to ask if it’s possible to change the ping check frequency to 10 minutes instead of the default 5 minutes in the settings file. We’re not planning to apply any settings via templates once the device is registered to openwisp2, so I’d like to know if this would cause any issues, particularly with the ping charts or any related functionality. Or is there an alternative setting to prevent the configuration check from being applied to all devices every 5 minutes? *Check Objects:*I’ve confirmed that both Ping and Config check objects are created properly in the “Check” tab. However, I noticed that in the “Alert Settings” tab, the ping check is not applied to several devices. Could you advise on how to ensure these checks are correctly enabled for all devices? *Upgrading to Latest Stable Version:*I’ll go ahead and update OpenWISP2 to the latest stable version to ensure everything is up to date. Regards, logu On Mon, Jul 7, 2025 at 7:55 PM Federico Capoano <[email protected]> wrote: > Sorry for the late reply but it's been quite busy in the last 2 weeks. > > I would verify the following. > > *1. Monitoring log* > If you do, tail -f /opt/openwisp2/log/celery-monitoring.log, you should > see a continuous stream of lines like these: > > [2025-07-07 09:18:39,854: INFO/MainProcess] Task > openwisp_monitoring.check.tasks.perform_check[d990ae68-c82f-4bdc-8e1b-6bce195ae574] > succeeded in 0.08449499495327473s: None > [2025-07-07 09:18:39,926: INFO/MainProcess] Task > openwisp_monitoring.check.tasks.perform_check[ad287e04-f17b-4c3e-bb8c-90f60f1d88ef] > succeeded in 0.10516644478775561s: None > > Occasionally the stream could pause for a few minutes but pings are run > every 5 minutes for all the devices so it shouldn't pause for more than > that. > > *2. Check objects are created properly* > In the device detail page, there's two relevant tabs: checks and alert > settings, I would verify that the ping check objects are created and > enabled, then I would also verify the alert settings are there. > > *3. Upgrading to the latest stable version* > This is not a definitive fix but keeping your openwisp instance up to date > is good to get rid of a lot of bugs that we fix over time. > > I hope this helps. > > Federico > > > On Tue, 1 Jul 2025 at 03:57, Logunath K <[email protected]> wrote: > >> Hii, >> Here are the versions currently in use on our setup: I freeze this >> from server terminal >> >> openwisp-controller==1.0.3 >> openwisp-firmware-upgrader==1.0.1 >> openwisp-ipam==1.0 >> openwisp-monitoring==1.0.4 >> openwisp-notifications==1.0.3 >> openwisp-users==1.0.2 >> openwisp-utils==1.0.4 >> >> >> Regards, >> logu >> >> >> >> On Mon, Jun 30, 2025 at 7:38 PM Federico Capoano <[email protected]> >> wrote: >> >>> What version are you using? >>> There should be a system info section in the menu on the left. >>> >>> Best regards >>> Federico Capoano >>> >>> On Mon, 30 Jun 2025 at 11:06, Logunath K <[email protected]> wrote: >>> >>>> Hii, >>>> >>>> I have reviewed the monitoring worker status as suggested. Specifically: >>>> >>>> I checked the *celery-monitoring.log *located in */opt/openwisp2/log* >>>> and found no errors—everything appears to be running properly. >>>> To be certain, I also restarted the monitoring worker instance. >>>> >>>> After restarting, I registered a new device to verify, but the Ping >>>> Success Rate charts are still not appearing, even though other charts like >>>> Cellular-related metrics are being generated correctly. >>>> >>>> Please let me know if there are any additional configurations or logs I >>>> should review. >>>> >>>> Best regards, >>>> logu >>>> >>>> On Mon, Jun 30, 2025 at 4:31 PM Federico Capoano <[email protected]> >>>> wrote: >>>> >>>>> Most probably the monitoring worker is not running properly, check the >>>>> logs in /opt/openwisp2/log, there should be something like >>>>> celery-monitoring.log, check if it's processing any task. >>>>> Restart the worker if you're in doubt. >>>>> >>>>> Best regards >>>>> Federico Capoano >>>>> >>>>> On Sun, 29 Jun 2025 at 14:05, Logunath K <[email protected]> wrote: >>>>> >>>>>> Dear Team, >>>>>> >>>>>> I have successfully registered over 100 routers in the OpenWISP2 >>>>>> application. However, I am encountering an issue where the *Ping >>>>>> Success Rate charts are not appearing* for many of the routers. >>>>>> Interestingly, *Cellular-related charts are displaying correctly*, >>>>>> which suggests that some metrics are being captured as expected. >>>>>> >>>>>> Could you please advise: >>>>>> >>>>>> - >>>>>> >>>>>> Why the Ping Success Rate charts are not showing up for several >>>>>> routers? >>>>>> - >>>>>> >>>>>> Is there a possibility of a *configuration issue*, either in the >>>>>> chart settings or in the applied monitoring profiles? >>>>>> - >>>>>> >>>>>> For all devices, the default *Ping and Configuration monitoring >>>>>> settings* have been applied — do these settings need further >>>>>> customization for the charts to render correctly? >>>>>> - >>>>>> >>>>>> Additionally, I have observed that for some routers, the Ping >>>>>> Success Rate charts *only begin to appear after a delay of 48 >>>>>> hours or even up to 7 days* following device registration. What >>>>>> could be causing this delay? >>>>>> >>>>>> Thanks in advance. >>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "OpenWISP" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>> send an email to [email protected]. >>>>>> To view this discussion, visit >>>>>> https://groups.google.com/d/msgid/openwisp/CAJy2ivprR1vWe%3D0jb_3Tk-o58mrmydj%2Bfme5PoYaNUQpku%3Daww%40mail.gmail.com >>>>>> <https://groups.google.com/d/msgid/openwisp/CAJy2ivprR1vWe%3D0jb_3Tk-o58mrmydj%2Bfme5PoYaNUQpku%3Daww%40mail.gmail.com?utm_medium=email&utm_source=footer> >>>>>> . >>>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google >>>>> Groups "OpenWISP" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>> an email to [email protected]. >>>>> To view this discussion, visit >>>>> https://groups.google.com/d/msgid/openwisp/CAAGgX6%2B-rNPBS3Qs6%2Bb1%2B2ukeDcGO4s%2BbYjnMS-kPi-gTMmAGg%40mail.gmail.com >>>>> <https://groups.google.com/d/msgid/openwisp/CAAGgX6%2B-rNPBS3Qs6%2Bb1%2B2ukeDcGO4s%2BbYjnMS-kPi-gTMmAGg%40mail.gmail.com?utm_medium=email&utm_source=footer> >>>>> . >>>>> >>>> -- >>>> You received this message because you are subscribed to the Google >>>> Groups "OpenWISP" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an email to [email protected]. >>>> To view this discussion, visit >>>> https://groups.google.com/d/msgid/openwisp/CAJy2ivq9gbQ3BJEKBR727cPwZ%2BuO-Jf3N-Vo05RobfPY6x5mQw%40mail.gmail.com >>>> <https://groups.google.com/d/msgid/openwisp/CAJy2ivq9gbQ3BJEKBR727cPwZ%2BuO-Jf3N-Vo05RobfPY6x5mQw%40mail.gmail.com?utm_medium=email&utm_source=footer> >>>> . >>>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "OpenWISP" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> To view this discussion, visit >>> https://groups.google.com/d/msgid/openwisp/CAAGgX6Lne8B1mHtiN98JMJ%2B6BPQAS5GFtmKneFZDh0uD9UYndw%40mail.gmail.com >>> <https://groups.google.com/d/msgid/openwisp/CAAGgX6Lne8B1mHtiN98JMJ%2B6BPQAS5GFtmKneFZDh0uD9UYndw%40mail.gmail.com?utm_medium=email&utm_source=footer> >>> . >>> >> -- >> You received this message because you are subscribed to the Google Groups >> "OpenWISP" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To view this discussion, visit >> https://groups.google.com/d/msgid/openwisp/CAJy2ivo0bs6t%3DNcwLOx2HdbECrZbB8%3DMp0PEMn74M0jqCqnHqQ%40mail.gmail.com >> <https://groups.google.com/d/msgid/openwisp/CAJy2ivo0bs6t%3DNcwLOx2HdbECrZbB8%3DMp0PEMn74M0jqCqnHqQ%40mail.gmail.com?utm_medium=email&utm_source=footer> >> . >> > -- > You received this message because you are subscribed to the Google Groups > "OpenWISP" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion, visit > https://groups.google.com/d/msgid/openwisp/CAAGgX6Lup0Z2gCiLn-ZyXuo1LC2KTtXLAxth5M2OF2-ER8srzQ%40mail.gmail.com > <https://groups.google.com/d/msgid/openwisp/CAAGgX6Lup0Z2gCiLn-ZyXuo1LC2KTtXLAxth5M2OF2-ER8srzQ%40mail.gmail.com?utm_medium=email&utm_source=footer> > . > -- You received this message because you are subscribed to the Google Groups "OpenWISP" group. 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