Sorry for the late reply but it's been quite busy in the last 2 weeks. I would verify the following.
*1. Monitoring log* If you do, tail -f /opt/openwisp2/log/celery-monitoring.log, you should see a continuous stream of lines like these: [2025-07-07 09:18:39,854: INFO/MainProcess] Task openwisp_monitoring.check.tasks.perform_check[d990ae68-c82f-4bdc-8e1b-6bce195ae574] succeeded in 0.08449499495327473s: None [2025-07-07 09:18:39,926: INFO/MainProcess] Task openwisp_monitoring.check.tasks.perform_check[ad287e04-f17b-4c3e-bb8c-90f60f1d88ef] succeeded in 0.10516644478775561s: None Occasionally the stream could pause for a few minutes but pings are run every 5 minutes for all the devices so it shouldn't pause for more than that. *2. Check objects are created properly* In the device detail page, there's two relevant tabs: checks and alert settings, I would verify that the ping check objects are created and enabled, then I would also verify the alert settings are there. *3. Upgrading to the latest stable version* This is not a definitive fix but keeping your openwisp instance up to date is good to get rid of a lot of bugs that we fix over time. I hope this helps. Federico On Tue, 1 Jul 2025 at 03:57, Logunath K <[email protected]> wrote: > Hii, > Here are the versions currently in use on our setup: I freeze this > from server terminal > > openwisp-controller==1.0.3 > openwisp-firmware-upgrader==1.0.1 > openwisp-ipam==1.0 > openwisp-monitoring==1.0.4 > openwisp-notifications==1.0.3 > openwisp-users==1.0.2 > openwisp-utils==1.0.4 > > > Regards, > logu > > > > On Mon, Jun 30, 2025 at 7:38 PM Federico Capoano <[email protected]> > wrote: > >> What version are you using? >> There should be a system info section in the menu on the left. >> >> Best regards >> Federico Capoano >> >> On Mon, 30 Jun 2025 at 11:06, Logunath K <[email protected]> wrote: >> >>> Hii, >>> >>> I have reviewed the monitoring worker status as suggested. Specifically: >>> >>> I checked the *celery-monitoring.log *located in */opt/openwisp2/log* >>> and found no errors—everything appears to be running properly. >>> To be certain, I also restarted the monitoring worker instance. >>> >>> After restarting, I registered a new device to verify, but the Ping >>> Success Rate charts are still not appearing, even though other charts like >>> Cellular-related metrics are being generated correctly. >>> >>> Please let me know if there are any additional configurations or logs I >>> should review. >>> >>> Best regards, >>> logu >>> >>> On Mon, Jun 30, 2025 at 4:31 PM Federico Capoano <[email protected]> >>> wrote: >>> >>>> Most probably the monitoring worker is not running properly, check the >>>> logs in /opt/openwisp2/log, there should be something like >>>> celery-monitoring.log, check if it's processing any task. >>>> Restart the worker if you're in doubt. >>>> >>>> Best regards >>>> Federico Capoano >>>> >>>> On Sun, 29 Jun 2025 at 14:05, Logunath K <[email protected]> wrote: >>>> >>>>> Dear Team, >>>>> >>>>> I have successfully registered over 100 routers in the OpenWISP2 >>>>> application. However, I am encountering an issue where the *Ping >>>>> Success Rate charts are not appearing* for many of the routers. >>>>> Interestingly, *Cellular-related charts are displaying correctly*, >>>>> which suggests that some metrics are being captured as expected. >>>>> >>>>> Could you please advise: >>>>> >>>>> - >>>>> >>>>> Why the Ping Success Rate charts are not showing up for several >>>>> routers? >>>>> - >>>>> >>>>> Is there a possibility of a *configuration issue*, either in the >>>>> chart settings or in the applied monitoring profiles? >>>>> - >>>>> >>>>> For all devices, the default *Ping and Configuration monitoring >>>>> settings* have been applied — do these settings need further >>>>> customization for the charts to render correctly? >>>>> - >>>>> >>>>> Additionally, I have observed that for some routers, the Ping >>>>> Success Rate charts *only begin to appear after a delay of 48 >>>>> hours or even up to 7 days* following device registration. What >>>>> could be causing this delay? >>>>> >>>>> Thanks in advance. >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google >>>>> Groups "OpenWISP" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>> an email to [email protected]. >>>>> To view this discussion, visit >>>>> https://groups.google.com/d/msgid/openwisp/CAJy2ivprR1vWe%3D0jb_3Tk-o58mrmydj%2Bfme5PoYaNUQpku%3Daww%40mail.gmail.com >>>>> <https://groups.google.com/d/msgid/openwisp/CAJy2ivprR1vWe%3D0jb_3Tk-o58mrmydj%2Bfme5PoYaNUQpku%3Daww%40mail.gmail.com?utm_medium=email&utm_source=footer> >>>>> . >>>>> >>>> -- >>>> You received this message because you are subscribed to the Google >>>> Groups "OpenWISP" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an email to [email protected]. >>>> To view this discussion, visit >>>> https://groups.google.com/d/msgid/openwisp/CAAGgX6%2B-rNPBS3Qs6%2Bb1%2B2ukeDcGO4s%2BbYjnMS-kPi-gTMmAGg%40mail.gmail.com >>>> <https://groups.google.com/d/msgid/openwisp/CAAGgX6%2B-rNPBS3Qs6%2Bb1%2B2ukeDcGO4s%2BbYjnMS-kPi-gTMmAGg%40mail.gmail.com?utm_medium=email&utm_source=footer> >>>> . >>>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "OpenWISP" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> To view this discussion, visit >>> https://groups.google.com/d/msgid/openwisp/CAJy2ivq9gbQ3BJEKBR727cPwZ%2BuO-Jf3N-Vo05RobfPY6x5mQw%40mail.gmail.com >>> <https://groups.google.com/d/msgid/openwisp/CAJy2ivq9gbQ3BJEKBR727cPwZ%2BuO-Jf3N-Vo05RobfPY6x5mQw%40mail.gmail.com?utm_medium=email&utm_source=footer> >>> . >>> >> -- >> You received this message because you are subscribed to the Google Groups >> "OpenWISP" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To view this discussion, visit >> https://groups.google.com/d/msgid/openwisp/CAAGgX6Lne8B1mHtiN98JMJ%2B6BPQAS5GFtmKneFZDh0uD9UYndw%40mail.gmail.com >> <https://groups.google.com/d/msgid/openwisp/CAAGgX6Lne8B1mHtiN98JMJ%2B6BPQAS5GFtmKneFZDh0uD9UYndw%40mail.gmail.com?utm_medium=email&utm_source=footer> >> . >> > -- > You received this message because you are subscribed to the Google Groups > "OpenWISP" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion, visit > https://groups.google.com/d/msgid/openwisp/CAJy2ivo0bs6t%3DNcwLOx2HdbECrZbB8%3DMp0PEMn74M0jqCqnHqQ%40mail.gmail.com > <https://groups.google.com/d/msgid/openwisp/CAJy2ivo0bs6t%3DNcwLOx2HdbECrZbB8%3DMp0PEMn74M0jqCqnHqQ%40mail.gmail.com?utm_medium=email&utm_source=footer> > . > -- You received this message because you are subscribed to the Google Groups "OpenWISP" group. 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