On 4 Mar 2010, at 21:44, James Whittington wrote:
Not sure if James or Ton can chime in on this one but I have come
across an anomaly regarding escalations in Opsview 3.5.
I’ve seen escalations work before in Opsview because I still get
escalated notifications from and old customer system I helped with
in the past.
Now that we are looking to implement escalations on our distributed
system it appears notifications are going out to all escalated
contacts from the first notification onward.
I suspect it may be an anomaly with the using the SMS notification
method.
We use a custom SMS script that runs from the master server to send
out notifications.
Has anyone else seen issues with Escalations using the SMS
notification method initiated from the master server?
Henry had notified us of a bug re: SMS notifications. This happens
when sms notifications are defined to come from the master and the
contact has an sms number defined (maybe due to LDAP syncing) but
their contact info says that sms is disabled.
The patch is here: https://secure.opsera.com/wsvn/wsvn/opsview?op=comp&compare
[]=%2ftr...@3979&compare[]=%2ftr...@3981
Do a reload afterwards.
Let us know if you still have a problem after that.
Ton
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