+1 Mailing list.

I have no time for the time-wasting of forums... %*



On 15/06/10 20:50, Frederic Jacquet wrote:
+1 too

Le 15 juin 2010 à 13:38, Rafael Carneiro <[email protected]
<mailto:[email protected]>> a écrit :

+1 mailing list. Simple and effective.

On Tue, Jun 15, 2010 at 7:23 AM, James Peel <
<mailto:[email protected]>[email protected]
<mailto:[email protected]>> wrote:


        Mail is simple and fast and the information generally
        uncluttered; for most web
        interfaces, the GUI gets in the way. Has the decision to
        change been driven by
        your manangement team or at the request of your clients?


    A bit of both, there are certainly some customers / community
    members advocating the adoption of forums. Our opinion is that
    forums are much more accessible to casual users than the mailing
    lists and it *should* be easier to find the answers you're looking
    for.

    The rational for shutting down the mailing lists is to avoid
    forking the conversation between mailing list users and forum
    users. This will duplicate effort on our part and potentially make
    it harder for you to track.

    I'll take your feedback and see what can be done about improving
    our forums. Adding email digest capabilities and improving RSS
    feeds makes plenty of sense to me. I'll also make sure we re-visit
    the discussion about mailing lists vs forums here at Opsview HQ.


    --
    James







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