hello scott,

   You will get the metalink support in the following ways:

   1. your organization should be partner to Oracle
    2. your organization should take Annual support contract from Oracle

If you have the any of the above , then go to metalink.oracle.com and find
out the CSI number to register for an account to the metalink web site.

rukmini


----- Original Message -----
To: "Multiple recipients of list ORACLE-L" <[EMAIL PROTECTED]>
Sent: Tuesday, March 18, 2003 11:08 AM


> (my understanding is that) if you are paying any kind
> of support contract with oracle (bronze etc) you have
> access to metalink.  Contact support on the phone and
> they should be able to tell you the various details
>
> hth
> connor
>
>  --- oracle ora <[EMAIL PROTECTED]> wrote: > Hello,
> >
> > my client has oracle v8.1.6 and v9.0.1.
> > we need to access metalink now.
> > at http://metalink.oracle.com,
> > Customer Support Identifier (CSI) is required to
> > register.
> > where & how can we get a CSI ?
> >
> > can any customer having a licensed copy of oracle
> > access metalink ?
> > if so , what is the procedure to get it ?
> >                        OR
> > is it restricted to customers with gold/silver
> > support ?
> >
> > help me guys.
> >
> > Cheers,
> > Scott.
> >
> >
> >
> >
> >
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-- 
Please see the official ORACLE-L FAQ: http://www.orafaq.net
-- 
Author: Rukmini Devi N
  INET: [EMAIL PROTECTED]

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