Scott, 1. Contact the Oracle Sales rep. that sold Oracle product to the company. Usually, he would have the details on whether there is a free support available (generally during the first three months). Also, he could coordinate with Oracle support to get a CSI #.
2. If the sales rep says you don't have a support contract, then, depending on your needs "NEGOTIATE" with Oralce sales rep. on the price of support. The price of support varies from company to company and also on many other factors. Maheswara Rao -----Original Message----- Sent: Monday, March 17, 2003 11:24 PM To: Multiple recipients of list ORACLE-L Hello, my client has oracle v8.1.6 and v9.0.1. we need to access metalink now. at http://metalink.oracle.com, Customer Support Identifier (CSI) is required to register. where & how can we get a CSI ? can any customer having a licensed copy of oracle access metalink ? if so , what is the procedure to get it ? OR is it restricted to customers with gold/silver support ? help me guys. Cheers, Scott. _____________________________________________________________ Get 25MB, POP3, Spam Filtering with LYCOS MAIL PLUS for $19.95/year. http://login.mail.lycos.com/brandPage.shtml?pageId=plus&ref=lmtplus -- Please see the official ORACLE-L FAQ: http://www.orafaq.net -- Author: oracle ora INET: [EMAIL PROTECTED] Fat City Network Services -- 858-538-5051 http://www.fatcity.com San Diego, California -- Mailing list and web hosting services --------------------------------------------------------------------- To REMOVE yourself from this mailing list, send an E-Mail message to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in the message BODY, include a line containing: UNSUB ORACLE-L (or the name of mailing list you want to be removed from). You may also send the HELP command for other information (like subscribing). -- Please see the official ORACLE-L FAQ: http://www.orafaq.net -- Author: Rao INET: [EMAIL PROTECTED] Fat City Network Services -- 858-538-5051 http://www.fatcity.com San Diego, California -- Mailing list and web hosting services --------------------------------------------------------------------- To REMOVE yourself from this mailing list, send an E-Mail message to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in the message BODY, include a line containing: UNSUB ORACLE-L (or the name of mailing list you want to be removed from). You may also send the HELP command for other information (like subscribing).
