Karl,
>For support, always mail [EMAIL PROTECTED], for possible bugs, mail
>[EMAIL PROTECTED]
my recommendation would be to open an exclusively commercial support channel
and to tell evereyone on Otion-Interest what they can expect - which seems
only very occasional attention from the orion-team themselves. As far as I
see, a large amount of the questions on Orion-Interest concern support or
bugs, and (at
least in the past week) most of them remain unanswered. Should all those
migrate to support/bugs? Would that change anything?
I myself would like to get a feeling of how dependable the support is that I
get when I pay my share. What I have seen lately makes me think twice about
the price tag for Orion - taking into account the hours/days spent by people
trying to figure out undocumented/unsupported problems. It took us almost
2 weeks to get you to even acknowledge the admin.jar problem (BTW, did you
really acknowledge it?).
>> The same happens with fail-over, connection pools and hot deploy
>The same thing? Password error?
I think he was referring to the communication problem.
regards,
Christian
