Hi Daniel,
Could you expand on the effects of disabling the counters?  Understand the 
consequences would help us decide the best path to follow.

Thank you for all you do!

Patrick Swartz
UNIX Planning & Engineering (DSUSSE)
First Data 
402-777-7337 desk
402-871-8981 cell

-----Original Message-----
From: ossec-list@googlegroups.com [mailto:ossec-l...@googlegroups.com] On 
Behalf Of Daniel Cid
Sent: Friday, May 14, 2010 11:43 AM
To: ossec-list@googlegroups.com
Subject: Re: [ossec-list] RE: All UNIX/LINUX agents disconnecting

Hi Lucio,

There is two issues in this thread. One, the agent disconnects and
then reconnects
by itself. That's fine and can happen on high load environment or when a message
gets dropped.

The second issue that Mike mentioned happens when the counters get out of
sync and the agent never reconnects. For this problem, you have to either clean
the "rids" directory on the manager or disable the counters. To disable it, set
verify_msg_id to 0 on the internal_options.conf file:

# Verify msg id (set to 0 to disable it)
remoted.verify_msg_id=0

Thanks,

--
Daniel B. Cid
dcid ( at ) ossec.net


On Thu, May 13, 2010 at 1:21 PM, Lucio Emanuel Soldo <luxie...@gmail.com> wrote:
> Hi Mike, how are you? Could you post the final solution your team has
> produced in order to fix its problem?
>
> Thanx alot!
>
> On Tue, May 11, 2010 at 6:56 PM, Pendergrast, Michael L
> <michael.l.pendergr...@boeing.com> wrote:
>>
>> Yes we have
>>
>> although we have v1.6
>>
>> I don't have the details as my team has worked the problem and is
>> currently deployed.
>>
>> What we did find is that there is a counter in the agent and in the
>> manager and if they get out of sequence the agent will stop (basicaqlly they
>> get out of sequence).  We also found that at startup of the UNIX agents that
>> if multiple agents all start at the same time, the agents will stop.  In
>> this case, for initial startup we had to sequence the startup in about 10
>> min increments.
>>
>> Mike
>> ________________________________
>> From: ossec-list@googlegroups.com [mailto:ossec-l...@googlegroups.com] On
>> Behalf Of Griffith, Robert
>> Sent: Tuesday, May 11, 2010 12:26 PM
>> To: 'ossec-l...@ossec.net'
>> Subject: [ossec-list] All UNIX/LINUX agents disconnecting
>> Importance: High
>>
>>   We have been running the new version of Ossec 2.4 in our environment for
>> 3 weeks.  Yesterday all of our UNIX/LINUX client agents started
>> disconnecting.  None of our Windows Server client agents have disconnected.
>> Has anyone experienced this and/or found a resolution for this issue.
>>
>> Thank you,
>> Robert
>>
>

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