Hi,
ich habe in meiner customer_user Tabelle zusätzliche Felder hinzugefügt.
Die werden mit sync_ldap2db befüllt. Das klappt auch soweit.
Die Kunden Authentifizieren sich gegen LDAP aber die Daten wollen wir aus
der lokalen DB holen.
So sieht die Config.pm aus:
*
#--------------------------------------------------------------------------------------------
#
firma #
#--------------------------------------------------------------------------------------------
#--------------------------------------------------------------------------------------------
# Agenten
Authentifizeirung #
#--------------------------------------------------------------------------------------------
$Self->{'AuthModule1'} = 'Kernel::System::Auth::LDAP';
$Self->{'AuthModule::LDAP::Host1'} = 'dc.firma.local';
$Self->{'AuthModule::LDAP::BaseDN1'} = 'dc=firma,dc=local';
$Self->{'AuthModule::LDAP::UID1'} = 'sAMAccountName';
$Self->{'AuthModule::LDAP::SearchUserDN1'} = 'otrsldap@firma.local';
$Self->{'AuthModule::LDAP::SearchUserPw1'} = 'Passwort123';
#--------------------------------------------------------------------------------------------
# Kunden
Authentifizeirung #
#--------------------------------------------------------------------------------------------
$Self->{'Customer::AuthModule1'} = 'Kernel::System::CustomerAuth::LDAP';
$Self->{'Customer::AuthModule::LDAP::Host1'} = 'dc.firma.local';
$Self->{'Customer::AuthModule::LDAP::BaseDN1'} = 'DC=firma, DC=local';
$Self->{'Customer::AuthModule::LDAP::UID1'} = 'sAMAccountName';
$Self->{'Customer::AuthModule::LDAP::SearchUserDN1'} =
'otrsldap@firma.local';
$Self->{'Customer::AuthModule::LDAP::SearchUserPw1'} = 'Passwort123';
#--------------------------------------------------------------------------------------------
#
Kundendaten #
#--------------------------------------------------------------------------------------------
#--------------------------------------------------------------------------------------------
# CustomerUser (customer database backend and settings)
$Self->{CustomerUser1} = {
Name => 'Database Datasource',
Module => 'Kernel::System::CustomerUser::DB',
Params => {
# if you want to use an external database, add the required settings
# DSN => 'DBI:odbc:yourdsn',
# DSN => 'DBI:mysql:database=customerdb;host=customerdbhost',
# User => '',
# Password => '',
Table => 'customer_user',
# if your frontend is unicode and the charset of your
# customer database server is iso-8859-1, use these options.
# SourceCharset => 'iso-8859-1',
# DestCharset => 'utf-8',
# CaseSensitive will control if the SQL statements need LOWER()
# function calls to work case insensitively. Setting this to
# 1 will improve performance dramatically on large databases.
CaseSensitive => 0,
},
# customer unique id
CustomerKey => 'login',
# customer #
CustomerID => 'customer_id',
CustomerValid => 'valid_id',
CustomerUserListFields => ['first_name', 'last_name', 'email'],
CustomerUserSearchFields => ['login', 'last_name', 'customer_id'],
CustomerUserSearchPrefix => '',
CustomerUserSearchSuffix => '*',
CustomerUserSearchListLimit => 500,
CustomerUserPostMasterSearchFields => ['email'],
CustomerUserNameFields => ['title','first_name','last_name'],
CustomerUserEmailUniqCheck => 1,
# # show not own tickets in customer panel, CompanyTickets
# CustomerUserExcludePrimaryCustomerID => 0,
# # generate auto logins
# AutoLoginCreation => 0,
# AutoLoginCreationPrefix => 'auto',
# # admin can change customer preferences
# AdminSetPreferences => 1,
# # cache time to live in sec. - cache any database queries
# CacheTTL => 0,
# # just a read only source
# ReadOnly => 1,
Map => [
# note: Login, Email and CustomerID needed!
# var, frontend, storage, shown (1=always,2=lite), required,
storage-type, http-link, readonly, http-link-target
[ 'UserTitle', 'Title', 'title', 1, 0, 'var', '', 0
],
[ 'UserFirstname', 'Firstname', 'first_name', 1, 1, 'var', '', 0
],
[ 'UserLastname', 'Lastname', 'last_name', 1, 1, 'var', '', 0
],
[ 'UserLogin', 'Username', 'login', 1, 1, 'var', '', 0
],
[ 'UserPassword', 'Password', 'pw', 0, 0, 'var', '', 0
],
[ 'UserEmail', 'Email', 'email', 1, 1, 'var', '', 0
],
[ 'Firma', 'firma', 'company', 1, 0, 'var',
'', 0],
[ 'Abteilung', 'abteilung', 'department', 1, 0,
'var', '', 0 ],
[ 'Vorgesetzter', 'vorgesetzter','manager', 1, 0, 'var', '', 0
],
[ 'Buero', 'buero', 'physicalDeliveryOfficeName', 1, 0,
'var', '', 0 ],
# [ 'UserEmail', 'Email', 'email', 1, 1, 'var',
'$Env{"CGIHandle"}?Action=AgentTicketCompose&ResponseID=1&TicketID=$Data{"TicketID"}&ArticleID=$Data{"ArticleID"}',
0 ],
[ 'UserCustomerID', 'CustomerID', 'customer_id', 0, 1, 'var', '', 0
],
# [ 'UserCustomerIDs', 'CustomerIDs', 'customer_ids', 1, 0, 'var',
'', 0 ],
[ 'UserPhone', 'Phone', 'phone', 1, 0, 'var',
'', 0 ],
[ 'UserFax', 'Fax', 'fax', 1, 0, 'var',
'', 0 ],
[ 'UserMobile', 'Mobile', 'mobile', 1, 0, 'var',
'', 0 ],
[ 'UserStreet', 'Street', 'street', 1, 0, 'var',
'', 0 ],
[ 'UserZip', 'Zip', 'zip', 1, 0, 'var',
'', 0 ],
[ 'UserCity', 'City', 'city', 1, 0, 'var',
'', 0 ],
[ 'UserCountry', 'Country', 'country', 1, 0, 'var',
'', 0 ],
[ 'UserComment', 'Comment', 'comments', 1, 0, 'var',
'', 0 ],
[ 'ValidID', 'Valid', 'valid_id', 0, 1, 'int',
'', 0 ],
],
};
#--------------------------------------------------------------------------------------------
# firma
Ende #
#--------------------------------------------------------------------------------------------
*
Authetifizierung geht.
Aber die Daten (die zusätzlichen Felder) werden beim Kunden nicht angezeigt.
Kann mir jemand sagen woran das liegt?
Boris
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