Hi Jon, On Wed, Nov 20, 2002 at 04:52:44PM -0600, Jon Conkle wrote: > okay, after modifying crontab, I now get the following error message: > Use of uninitialized value in concatenation <.> or string at > /opt/OpenTRS/bin/UnlockTickets.pl line 25. > Can't locate Kernel/Config.pm in @INC <@INC contains: /../
In $OTRS_HOME/var/cron/* are all cron jobs for the otrs user located. Its better to do the changes there, because on the next otrs-cron-reload (bin/Cron.sh start) your changes of (crontab -e otrs...) are lost. I think your problem is maybe the wrong $HOME of the otrs use. The easiest way to check this is "su - otrs" and then "$OTRS/bin/Cron.sh restart". If you get still an error message would a bug entry in http://bugs.otrs.org/ fine! Thanks, Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Perfection is our goal, excellence will be tolerated. -- J. Yahl _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
